Retail Sales Associate - Part Time

$13.50 to $16.50 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts available on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.

We are seeking entry‑level, part‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to provide customer service on both the lending and retail sides of the business. The role involves greeting, engaging, and interacting with customers in a positive and professional manner to process sales, loans, and other transactions for a wide variety of jewelry and general merchandise.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains the sales floor clean, stocked, and displays merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies and procedures.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products from exterior storage.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers can earn 2–8% commission based on the gross profit of their personal performance. More details are provided during the interview process.

Pay rates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees apply.
• First Cash 401(k) program is available to employees aged 21 years or older.
• Maximum base pay rate is derived from the applicant’s previous experience and skill set applicable to the specific position.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides employment opportunities to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.