Gift Shop Guide

About BVO Description Overview

As part of the BVO Crew, the Gift Shop role helps guests complete their journey through the River of Time. This position blends retail, storytelling, and guest interaction—guiding visitors as they discover relics, artifacts, and pieces of the multiverse to take with them.

• Welcome guests into the shop and maintain a warm, engaging presence
• Assist with purchases, transactions, and inventory awareness
• Share light storytelling around items (relics, collectibles, etc.)
• Keep the space organized, clean, and visually on-brand
• Support guest flow during peak times with efficiency and clarity
• Help restock and track merchandise as needed

• Friendly, approachable, and confident interacting with all ages
• Comfortable handling transactions and basic retail systems
• Detail-oriented with a strong sense of presentation
  
  Able to stay calm and organized in a fast‑paced environment
• Bonus: interest in art, immersive experiences, or storytelling

• Team‑oriented and proactive
• Engaged and present (not passive retail energy)
• Adaptable as the experience evolves

Flexible, including weekends, events, and peak hours

BVO is a living, evolving experience where we take Play seriously. We are a crew of creative world‑builders grounded by the Seven Codes
. We move with Courage into the unknown and honor Craft in every detail. Here, you aren’t just staff; you are part of a Community built on Connection and mutual respect. We stay Curious to keep our stories growing, use Coherence to keep our multiverse aligned, and hold a deep Commitment to our work and each other. If you’re ready to build something Memphis has never seen before, you’ll fit right in.