Customer Experience Lead - Drive Service & Checkout
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-08-06
Listing for:
JCPenney
Full Time
position Listed on 2026-08-06
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
JCPenney in Memphis seeks a Customer Experience Supervisor I to drive profitable sales growth by leading associates, coaching on customer service, and delivering checkout experience strategies. You will oversee customer service activities, train cashiers, and manage staffing to maximize efficiency and sales.
The role emphasizes leadership, training, and adherence to performance standards, including iCAP and productivity metrics, while offering a pathway to develop a strong customer-centric team.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×