Sales Manager

Sales Manager - Germantown, TN

City Wide Facility Solutions is on the lookout for a dynamic and motivating leader to join our Germantown, Tennessee team as our new Sales Manager. If you excel at cultivating relationships, mentoring your team members to achieve greatness, and propelling business success, we're excited to speak with you.

At City Wide Facility Solutions, we aren't just the leaders in the building maintenance industry – we're an innovative powerhouse making strides for a brighter future! With over 115 locations across the U.S. and Canada, we're embracing challenges in facilities everywhere, and we're looking for a motivated individual to join our vibrant team in Germantown, Tennessee.

The Sales Manager leads the sales team by ensuring that monthly targets are achieved, nurturing and developing team talent, and effectively implementing sales processes. This role is key in planning, executing, and assessing sales strategies while promoting a culture of excellence. Additionally, the Sales Manager may step in as a Sales Executive to assist with vital accounts and high‑stakes deals when necessary.

• Conduct weekly one‑on‑one meetings to review pipelines and progress toward goals.
• Provide ongoing coaching on sales techniques, territory management, and client engagement.
• Conduct ride‑alongs and role‑play sales scenarios to sharpen team performance.
• Recognize and celebrate wins to keep the team motivated.

• Develop monthly and quarterly sales strategies aligned with company goals.
• Assign territories and accounts strategically.
• Analyze historical data to set realistic yet challenging goals.
• Partner with marketing on lead generation strategies.

• Monitor KPIs such as revenue, conversion rates, activity levels, and pipeline health.
• Prepare and present weekly sales reports to senior leadership.
• Identify performance trends and proactively address challenges.
• Ensure accurate CRM updates and reporting.

• Source, interview, and hire high‑performing sales talent.
• Develop onboarding programs to accelerate new rep productivity.
• Maintain a strong talent pipeline for future needs.

• Partner with operations to ensure client satisfaction post‑sale.
• Work with finance on pricing strategies and contract terms.
• Collaborate with marketing on targeted campaigns.

• Organize monthly training sessions for the sales team.
• Invest in leadership development for top‑performing reps.
• Stay current with industry trends and competitive insights.

• Develop expansion strategies for strategic accounts.
• Identify upsell and cross‑sell opportunities.
• Monitor churn risk and implement retention strategies.

• Organize incentive programs and contests to drive performance.
• Promote a team‑oriented, high‑performance sales culture.
• Recognize individual and team achievements to boost morale.

• Manage responsibilities of the Sales Executive role during vacancy periods.
• Maintain key client relationships at the executive level.
• Oversee strategic accounts and priority deals to ensure revenue flow.

Responsibility % of Time – Leadership &

Coaching:

25‑30%;
Sales Strategy & Planning: 15‑20%;
Performance Tracking & Reporting: 15‑20%;
Recruiting & Onboarding: 10%;
Cross‑Department

Collaboration:

5‑10%;
Training & Development: 5‑10%;
Key Account Growth Planning: 5‑10%;
Sales Culture Development: 5‑10%;
Acting as Sales Executive:
Variable.

• Opportunity to lead a motivated sales team and shape company growth.
• Competitive compensation and benefits.
• A supportive, performance‑driven culture that recognizes success.
• Professional development and advancement opportunities.

Core competencies:

B2B sales experience (5+ years), Leadership experience with a team of 5+, experience building a team from nothing, New sales development (5+ years), Strong prospecting background (internal phone/emails and field prospecting), Experience in coaching, developing reps in the field, experience working with cross functional departments (operations/accounting)

• Total compensation: $110‑$150k
• 2 weeks of PTO, increase to 3 weeks after 2 years
• 401k – 4% match
• Dental, vision, health available after 60 days
• Monthly commissions
• 8 paid holidays
• Car allowance $500/month
• Phone allowance $100/month