Outside Sales Representative

Principal Duties

• Familiarize with design and application of contractual and accessory lines supported by Fluid Flow.
• Work with service technicians to maximize their effectiveness: sell service contracts, acquire new customers, and capture accounts.
• Make direct calls in the market area to promote the full product line, aftermarket, and service sales; grow the business to support additional support and service staff.
• Solicit assigned customers’ inquiries and orders, handling negotiations, adjustments, and complaints with assistance from applications engineering, technical inside sales, and dedicated customer service.
• Set up and perform equipment surveys, and accompany auditors on air audits that are sold.
• Assist in resolving customer‑initiated technical issues.
• Pursue professional education through principal‑sponsored schools, membership in industry associations, contacts with potential equipment sources, internet/catalog reviews, and self‑study.
• Maintain the CRM opportunities database (Sales Force) current, using it as a directional tool for oneself and a communication tool with others in the organization.
• Review assigned sales territory/accounts, and organize coverage to minimize wasted effort while maximizing face‑to‑face selling time and profit.
• Recommend product lines by identifying new product opportunities; surveying consumer needs and trends.

Grow the territory sales and margin. Leverage existing inside sales and customer service staff for consultation on present and long‑term accounts.

• Provide seamless coverage (personal, phone, email) with customers.
• Latch onto and close opportunities that surface; develop projects uncovered through personal and prior sales efforts.

• Meeting Sales Goals
• Motivation for Sales
• Territory Management
• Presentation Skills
• Performance Management
• Building Relationships
• Emphasizing Excellence
• Entrepreneurialism
• Negotiation
• Results Driven
• Sales Planning
• Time Management
• Technically Astute
• Managing Profitability

Competitive benefits package including medical, dental, and vision insurance; a 401(k) matching program; paid time off and holidays; parental leave; and an employee referral program. Employees have access to FCG University, an online learning platform with over 80,000 courses, and career growth opportunities across more than 100 brands throughout North America.

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.