Senior Counter Sales Representative

Job Summary

Counter Sales Representative – Gexpro team, Memphis, TN. This role provides immediate service and product knowledge to customers, processes orders and returns, and supports branch operations including receiving, shipping, and stocking.

• Provide excellent customer service by assisting customers promptly and courteously with purchases and processing orders or returns.
• Assist in driving electrical distribution sales for the counter business and developing new and existing customer relationships.
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized.
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
• Stay informed and educated on product knowledge.
• Assist inside sales as needed.
• Inform manager of any potentially hazardous or elevated situation pertaining to safety or customer satisfaction.
• Perform other duties as assigned.

Job Duties Disclaimer
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities at any time. Competent performance of all essential duties, with or without reasonable accommodation, is a basic requirement of all positions at Rexel USA.

• 2+ years of customer service, sales, or electrical distribution experience preferred.
• Previous branch experience preferred.
• High School or GED – Required.
• Electrical product knowledge and experience (lighting, switch gear, controls, electrical commodities) preferred.
• Experience in electrical distribution or other electrical sales environments preferred.
• Familiarity with automated order entry systems & PCs running Windows-based software preferred.
• Strong negotiation and interpersonal skills, ability to communicate at all levels.
• Strong written and verbal communication skills.
• Good team player.
• Strong organizational skills.
• Ability to work efficiently and meet tight deadlines.
• Typing proficiency on a computer keyboard.
• Positive attitude.
• Desire to improve electrical product knowledge.

• Sit:
  Must be able to remain in a stationary position – Frequently (21% to 50%).
• Walk:
  Must be able to move about inside/outside office or work location – Constantly (at least 51%).
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery – Constantly (at least 51%).
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Constantly (at least 51%).
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally (up to 20%).
• Talk, hear, taste, smell:
  Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions – Constantly (at least 51%).

• Up to 10 pounds – Constantly (at least 51%).
• Up to 25 pounds – Frequently (21% to 50%).
• Up to 50 pounds – Occasionally (up to 20%).

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally (up to 20%).
• Exposed to electrical hazards; risk of electrical shock – Occasionally (up to 20%).
• Handles or works with potentially dangerous equipment – Occasionally (up to 20%).
• Travels to offsite locations – Occasionally (up to 20%).

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Optional insurance (Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance, etc.)
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – Promotion from within.

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that diversity and inclusion enhance our success and innovation. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.