CRM & Diagnostics Regional Manager - Memphis, TN

Responsibilities

• Ensure assigned region meets or exceeds sales and profitability objectives by implementing data‑driven strategies aligned with company revenue goals.
• Lead, coach, and support sales representatives, clinical specialists, and field personnel to achieve performance targets and professional growth.
• Analyze territory opportunities, set sales objectives, and guide the team in achieving their annual plans through accountability and clear execution.
• Negotiate contracts and pricing with customers while communicating market dynamics and competitive trends back to internal stakeholders.
• Support the development and execution of local marketing initiatives, sales promotions, training programs, and special projects in collaboration with sales support and marketing teams.
• Monitor sales performance continuously and adjust plans accordingly through regular reviews, documentation, and performance analysis.
• Integrate individual territory strategies into a cohesive regional sales plan and guide the team through sales process coaching and disciplined field execution.
• Lead quarterly business reviews and P&L assessments; manage resources and budgets to drive operational efficiency.
• Identify and maintain strong relationships with key decision‑makers, including economic buyers, to expand access and close business.
• Facilitate product bundling and value‑added service offerings to support negotiation efforts and create holistic solutions for complex customer needs.
• Model exceptional selling skills in customer‑facing settings and mentor team members on best practices without taking over the sales process.
• Drive clinical and technical excellence by maintaining deep knowledge of the entire CRM portfolio and competitor differentiation.
• Actively support and participate in customer education events, forums, and industry‑sponsored engagements to build brand visibility and drive customer loyalty.
• Spend at least 70% of time in the field coaching representatives, building relationships, and understanding local customer needs.
• In all actions, demonstrate a primary commitment to patient safety and product quality by ensuring compliance with the Quality Policy and all documented processes and procedures.

• Minimum of a bachelor’s degree or equivalent combination of education and work experience.
• Minimum of 7 years of related experience with strong clinical, technical, and organizational skills.
• Exceptional verbal and written communication abilities.
• Ability to thrive in a fast‑paced, competitive, and dynamic environment.

• Advanced degree (e.g., MBA or clinical master’s).
• 3+ years of medical device sales leadership experience.
• People leadership experience.
• Background in Interventional Cardiology, Electrophysiology, or CRM highly preferred.

Base salary of $90,000.00 plus variable compensation governed by the Sales Incentive Compensation Plan, including annual non‑discretionary incentives based on predetermined objectives. Benefits are provided in addition to base and variable pay.

• For Massachusetts positions, it is unlawful to require or administer a lie detector test for employment.
• Prohibited substance policy:
  The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace. Violations may result in disciplinary action up to termination.
• COVID‑19 vaccination status may be required for certain positions that call on hospitals and health‑care centers. Candidates will be notified of any required vaccination during the interview and selection process.
• This role is deemed safety‑sensitive; therefore, candidates will be subject to a pre‑employment drug test.