Inside Sales Associate

Location: SP Memphis, TN - 440A, 1228 Midas Cove, Cordova, Tennessee - 38018

Pay: $18 - $24/ hour and up to $2,500 through performance bonuses.

Work Hours: Monday-Friday 7am-5pm and seasonal Saturdays 7am-11am

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 paid holidays (PTO increases with tenure)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully funded tuition education programs
• Bonus programs that include employee recognition, referrals, summer madness, and annual performance
• Employee Stock Purchase Plan
• Employee discounts and additional benefits

The Inside Sales Associate works with customers to find solutions and ensure a smooth sales process.

• Establish relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Process, pull, and distribute customer products quickly and efficiently.
• Handle questions and complaints in a timely and professional manner.
• Accurately perform data entry of sales orders to generate invoices for pickup or delivery, and secure payment or obtain credit authorization in accordance with company policy.
• Evaluate and determine disposition of warranty items handled at the counter, as prescribed by manufacturer warranty policy and customer needs.
• Estimate delivery dates to customers based on vendor production and delivery schedules.
• Assist in receiving, shipping, and general warehouse duties.

• High school diploma or GED.
• 1+ year related inside sales experience preferred.
• Ability to move 100 pounds with a dolly.
• Strong counter presence with ability to deal directly with customers for a large portion of the day.
• Strong customer‑service attitude.
• Good computer skills, including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations, and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction helpful.
• To be 18 years of age or older to apply.

Pool Corp, including all its subsidiaries, is a drug‑free company and an Equal Opportunity Employer – By Choice. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.