Area Sales Manager

Overview

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

• Staff Management and Leadership: meet and exceed established location sales quotas; ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures; provide initial and ongoing sales instruction to all Sales Counselors; manage Sales Counselors as primary reference regarding aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.
• Market Share: develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community; analyze competitor pricing; plan and participate in community events to develop prospects and heighten awareness of the location.
• Expense Management: review all pre-need contracts and at-need cemetery contracts for compliance with HMIS, state/provincial and federal laws; approve all discounts offered to customers; prepare reports demonstrating compliance with financial controls.
• Operations Support: maintain marketing materials, training manuals, sales equipment and other supplies; ensure sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies; maintain all sales rooms and offices clean and orderly to provide a professional atmosphere for Sales Counselors and the public.
• Compliance: ensure that all sales counselors follow the Code of Conduct and obtain proper licensure; ensure compliance of sales practices with federal, state/provincial, and local regulations.

• Education:
  
  High school or equivalent;
  Bachelor’s degree preferred.
• Experience:
  
  Sales Management experience within the Cemetery/Funeral Industry of at least 5 years required;
  Sales Counselor and sales supervisory experience preferred; experience presenting, training, coaching and motivating salespeople and sales forces a plus.
• Licenses:
  Valid state/province driver’s license with good driving record;
  Insurance license as required by state/province law and each state board.
• Knowledge, Skills and Abilities:
  
  Working knowledge of Windows-based PC environment and MS Office applications; knowledge of Customer Relationship Management systems a plus; ability to maintain confidentiality; ability to work beyond standard business hours when necessary to service customers; ability to set challenging but achievable goals for employees.

Compensation: $160,000 to $270,000 earnings potential.

Postal Code: 38122;

Location:

US-TN – Memphis.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.