Field Account Manager, Redi Carpet - Memphis, TN

Build Relationships. Drive Growth. Make an Impact. Join Redi Carpet, the trusted leader in multifamily flooring solutions, and make an impact throughout the Memphis market. As a Field Account Manager, you will build strong relationships with property managers, owners, and community leaders while growing your territory and delivering the exceptional service, quality, and reliability that have made Redi Carpet an industry leader.

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long‑term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. Requires operation of a company vehicle or personal vehicle more than 50% of the weekly average. A Motor Vehicle Record (MVR) report will be run and an acceptable MVR report is required.

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face‑to‑face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value‑added solutions, skillfully navigating objections and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a company‑designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold‑call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships while maintaining industry‑specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

• Bachelor’s degree in business administration or a related field.
• Business‑to‑Business sales experience including experience using various sales techniques such as consultative or solution‑based selling.
• Proficiency with Salesforce.

• Typically requires BS/BA in a related discipline.
• Generally 5‑8 years of experience in a related field or 3‑5 years if holding an MS/MA.
• Certification is required in some areas.

Located in a comfortable indoor area. Most of the time is spent sitting comfortably with frequent opportunity to move. Rare occasions may require moving or lifting light articles. Typically requires overnight travel less than 10% of the time.

Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Independently performs assignments with instruction limited to expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.

May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees’ professional development but does not have hiring or firing authority.

We are committed to creating a culture that promotes equity, respect, and advocacy for every associate.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.