Account Executive

Job Details

Job Location:

Memphis, TN 38133

Founded in 1983, Kele Inc. is a leading distribution and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in‑stock parts from over 300 brands to drive automation and efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.

Our goal is to empower progress for maintenance managers, engineers, contractors, and everyone building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.

With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions‑first mindset to help customers simplify supply chains, meet tight schedules, and deliver high‑quality outcomes.

We foster a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.

The primary role of the Account Executive is to generate revenue from potential customers and increase wallet share of existing customers by networking, calling, or other means. The Account Executive works with low‑ to mid‑level management, sales, estimators, project managers and buyers. They grow and retain accounts by planning persuasive approaches and presenting new solutions and services to convince customers to increase their business volume with the company.

• Actively promote Kele’s products and services using ASLAN Sales principles and communicate Kele’s value propositions to customers.
• Provide exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service.
• Demonstrate a proven track record of successfully selling complex, technical products or solutions.
• Direct, monitor, and consolidate Salesforce data to jointly develop account strategies and tactics with the team.
• Listen to and manage resolution of customer complaints, investigate problems, develop solutions, prepare reports, and make recommendations to the team for supporting the customer’s and Kele’s shared goals.
• Proactively conduct sales calls, using probing questions to identify customer needs and opportunities, learn about the customer’s business, competitor actions, and the BAS industry.
• Meet and maintain all minimum sales activity levels, including attainment of sales revenue/margin quotas, call activity, quotes, and quote follow‑up.
• Support sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spending opportunity in each account.
• Work collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities.
• Follow all pricing guidelines when issuing product quotes and develop/maintain a thorough understanding of Kele’s processes and procedures.
• Develop a thorough knowledge of products in the Kele catalog as well as vendor offerings.
• Participate in training opportunities and self‑study to increase product and industry knowledge and improve personal performance.

• Two to four years of undergraduate or associate degree.
• Minimum of two years of related work experience.
• Proficiency in Microsoft Office and ability to learn and use company software.
• Detail‑oriented with the ability to multi‑task.
• Proficiency in customer service skills and proactive telephone selling skills.

• Medical, vision, and dental insurance.
• HSA.
• FSA (medical and dependent care).
• 401(k) with employer match up to 4% with immediate vesting.
• Employer‑paid short‑ and long‑term disability coverage.
• Employer‑paid basic life and AD&D insurance; supplemental life for employees and dependents available.
• Paid time off and paid holidays.
• Tuition reimbursement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, or disability status.