Commercial Power Generation Inside Sales Representative - Memphis

In this role, you will make an impact in the following ways:

• Convert inbound inquiries and cold‑call prospects into qualified opportunities that drive revenue and margin growth.
• Proactively generate new sales through follow‑ups, cross‑selling, and up‑selling to deepen customer value and repeat business.
• Execute the full Cummins Sales Process to ensure a smooth lead‑to‑sale experience and high customer satisfaction.
• Provide sales support through accurate quoting, RFP coordination, and effective collaboration with sales representatives.
• Strengthen customer loyalty by building trusted relationships, resolving concerns, and troubleshooting transaction issues promptly.
• Ensure data accuracy and operational excellence by maintaining CRM records, new account setups, and sales forecasting.
• Coordinate with internal partners to align inventory, delivery, and service capabilities with customer expectations.
• Identify and independently capture new sales opportunities while contributing to continuous improvement of sales processes and customer value initiatives.

• Action Oriented:
  Jump on new leads and tough challenges with urgency and energy; consistently move opportunities forward without waiting for perfect information.
• Communicates Effectively:
  Tailor messages and channels (phone, email, CRM notes, proposals) to each audience—clear, concise, and outcome‑focused.
• Customer Focus:
  Build trusted relationships and translate customer needs into solutions that improve satisfaction, retention, and lifetime value.
• Persuades:
  Use data, ROI, and relevant customer stories to secure buy‑in, navigate objections, and close with confidence.
• Plans and Aligns:
  Prioritize the highest‑impact activities (pipeline health, follow‑ups, quotes/RFPs) to meet revenue, margin, and forecast commitments.
• Articulating Value Proposition:
  Diagnose needs and position Cummins offerings with crisp differentiation—showing tangible value versus alternatives.
• Channel Awareness:
  Understand routes to market and partner dynamics to choose the most effective path and accelerate deal velocity.
• Pricing Strategy:
  Align pricing with value, margin targets, and approvals—balance competitiveness with profitability and policy compliance.
• Account Planning:
  Set clear account objectives, milestones, and risks; track progress in CRM and adjust tactics to hit targets.
• Adapts to Target Audience:
  Explain complex or technical details in plain language so customers and sales partners can act on them.
• Integrates Customer Perspective:
  Bring the customer voice into proposals, demos, and content to raise win rates and revenue per account.
• Sales Forecasting:
  Use internal data and external signals to produce accurate forecasts that inform inventory, delivery, and staffing.
• Sales Pipeline Management:
  Maintain a healthy, stage‑balanced pipeline; course‑correct early and coach stakeholders as needed to ensure attainment.
• Sense Making:
  Ask probing questions and synthesize insights across sources to tailor solutions and guide customers through their buying journey.

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Limited prior experience required.
• Experience as a quote analyst or another sales support function desirable.
• Limited travel may be required.
• Experience with customer relationship management software desirable.
• Experience with other software‑based sales and business tools desirable.

• Bachelor's Degree in Engineering or Industrial Distribution is required
• Effective Communication - ability to deliver clear communications; ability to adapt to target audience and explain complex topics
• Relationship and trust building skills
  - Inspire reliability and dependability, attentive to details, able to approach and connect with others while keeping an open mind when communication difficulties arise.
• Competitive - exhibit desire to…