Agency Sales Representative

Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits that help workers and their families when unexpected events occur. The company offers a broad range of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Through benefit services, education, and innovative enrollment technology, Colonial Life supports more than 87,000 businesses and 4 million workers across the United States.

In 2022, the company paid over $700 million in benefits to policyholders, demonstrating a strong commitment to customer support and reliability. Colonial Life maintains an active online presence and engages with customers and partners via major social media platforms.

Role Description The Agency Sales Representative is a full-time, on-site role based in Memphis, TN. This role is responsible for building and maintaining relationships with employers and brokers, presenting Colonial Life’s workplace benefit solutions, and supporting clients through the enrollment and service process. Daily activities include prospecting new business opportunities, conducting needs-based sales presentations, coordinating enrollment strategies with internal teams, and providing ongoing account support to ensure client satisfaction and retention.

The Agency Sales Representative will also monitor market trends, participate in local networking events, and collaborate with agency leadership to meet sales targets and contribute to agency growth.

Qualifications

• Demonstrated skills in relationship-building, client service, and account management.
• Strong communication, presentation, and interpersonal skills, with the ability to explain complex benefit solutions clearly.
• Sales, negotiation, and business development skills, including prospecting and closing new accounts.
• Organizational, time management, and follow-up skills to manage multiple clients and deadlines effectively.
• Comfort working with technology and digital tools for enrollment, CRM management, and reporting.
• Ability to work on-site in Memphis, TN, with reliable transportation for local client visits.
• Prior experience in insurance, employee benefits, or B2B sales is preferred but not required.
• High school diploma or equivalent required; bachelor’s degree in business, marketing, or a related field is a plus.
• Willingness to obtain and maintain applicable insurance licenses as required by state regulations.