Assistant Store Manager - Bilingual Preferred

Acima Assistant Store Manager

At Acima, our mission is to empower individuals and families by providing accessible Lease‑To‑Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease‑To‑Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing.

Acima currently has over 30,000 partners and is growing daily. Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Assistant Manager reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service. The Assistant Manager collaborates and communicates with Acima retail partners to process credit turn down applications and web orders and convert them into Acima credit customers. Additionally, the Assistant Store Manager reviews lease applications, promotes and sells Acima’s leasing benefits, and drives conversions.

This role will be performed in one of our retail partner store locations.

Hourly: $14.45 – $16.49 plus potential bonus. The bonus or incentive plans are available to employees who meet all plan requirements and remain employed. Compensation is paid monthly based on performance.

• Driving customer growth through appropriate channels (web, partner stores, walk‑ins)
• Listening, identifying, and fulfilling all customer needs in a timely manner
• Educating customers on Lease‑To‑Own terms, payment terms, benefits, and the application process
• Closing the sales cycle by converting applications that include in‑store and web orders
• Working as cooperative team members with Acima partner stores in all operations aspects
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

• Establishing partnerships with retail store personnel to generate referrals and educate customers on the Lease‑To‑Own process
• Promptly addressing and resolving customer issues and complaints to maintain consistent satisfaction and friendly service
• Cultivating a positive work environment to enhance coworker retention and minimize turnover and issues

• Must be at least 18 years of age
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office suite and other relevant software applications
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time‑management skills and the ability to multi‑task
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in‑person attendance

• Great medical, dental, vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) savings plan with company match, paid time off, legal insurance, identity theft protection plan, health savings accounts, hospital indemnity, critical illness, accident insurance, limited purpose plan
• Award‑winning culture
• Career growth opportunities
• Weekly pay
• Discounts from Acima partners

This is a full‑time position. Days and hours of operation are Monday through Sunday. The actual schedule will vary but will include evenings and weekends.

While performing the duties of this job, the Assistant Store Manager is required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

Acima is an equal‑opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, without regard to race, color, religion, national origin, ancestry, physical or mental disability, genetic information, sex, gender identity, gender expression, age, sexual orientation, citizenship status, veteran status, or uniformed service member status. This is an excerpt from the full job description and is not intended to be all‑inclusive.

Other related duties may be required to meet the ongoing needs of the business. Acima is proud to be an equal‑opportunity employer.