Inside Sales Manager; Individual Contributor); m​/f​/d

Permanent employee, Full-time
· HQ - US

Who we are:

We are an owner-managed, medium-sized company based in Germany. As one of Europe’s leading providers of modular storage buildings, we specialise in engineering lightweight construction technologies.
Reports to: General Manager (GM)
Position Summary
The Inside Sales Manager is a senior, stand-alone role responsible for executing and owning the inside sales process from qualified lead intake through formal proposal and handoff to Outside Sales
. This position does not manage personnel but acts as the primary inside sales authority
, process owner, and key commercial partner to Business Development, Marketing, and Outside Sales.
The role requires strong sales execution, discovery rigor, solution positioning, and commercial discipline, along with the ability to operate independently at a high level.

Sales Process Ownership & Execution

• Own and execute the five-step customer engagement process
  :
  • Introduction
  • Analysis / Discovery
  • Demonstration
  • Proposal / Offer Development
  • Formal Offer & Outside Sales Handoff
• Act as the internal expert on the inside sales workflow and ensure consistency, clarity, and professionalism at every stage.
• Serve as the primary point of accountability for inside sales activity and outcomes.

Lead Intake & Qualification

• Receive and process:
  • Marketing-generated leads (unqualified inbound)
  • Qualified opportunity handoffs from Business Development Managers
• Conduct structured discovery to:
  • Validate customer needs and project timelines
  • Identify decision-makers and influencers
  • Determine solution fit and budget alignment
• Advance qualified opportunities and disqualify poor-fit leads efficiently.

Customer Engagement & Solution Development

• Lead customer-facing activities including:
  • High-level company and capability introductions
  • Problem discovery and needs analysis
  • Virtual demonstrations of systems, components, parts, and accessories
  • Align customer requirements with appropriate Cells solutions.
  • Confirm functional, application, and commercial requirements prior to proposal.

Proposal & Offer Management

• Develop accurate, high-quality commercial proposals based on confirmed scope.
• Review proposals with customers to:
  • Validate technical and functional fit
  • Ensure pricing and budget alignment
  • Confirm readiness for next steps
• Issue formal written offers when criteria are met.

Outside Sales Handoff

• Coordinate and execute structured handoffs to Outside Sales:
  • Schedule and lead handoff meetings
  • Transfer complete opportunity documentation and customer context
  • Ensure Outside Sales enters customer sites fully prepared and aligned.

Cross-Functional Collaboration

• Partner closely with:
  • Business Development on opportunity quality and early-stage context
  • Marketing on lead quality feedback and campaign effectiveness
  • Outside Sales on opportunity progression and closure readiness
  • Act as a trusted commercial thought partner for the GM.

Reporting & CRM Discipline

• Maintain accurate and timely CRM records.
• Provide pipeline visibility, forecasts, and activity reporting to the GM.
• Identify process gaps and recommend improvements to increase conversion and velocity.

Success Metrics

• Lead-to-opportunity conversion rate
• Proposal win rate
• Pipeline velocity and deal progression
• Quality and completeness of Outside Sales handoffs
• Customer feedback and engagement quality

• 5+ years of B2B inside sales experience, preferably in industrial, manufacturing, or engineered solutions
• Proven ability to independently manage complex sales cycles
• Strong discovery, presentation, and proposal development skills
• High commercial acumen and attention to detail
• Comfort working directly with senior leadership
• Strong CRM discipline and process orientation

What do we build on? Our values! And maybe soon on you.

Respect: You treat colleagues, partners, and clients with respect—because good collaboration, whether on-site or in the office, starts with mutual appreciation.

Results: You work in a solution-oriented and efficient way to deliver high-quality project outcomes.

Responsibility: You take responsibility for your tasks and decisions—reliability and safety awareness are top priorities for you.

Relentlessn: You stay committed…