Manager - Physical Security Systems - Le Bonheur

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent-rich organization where Associates can grow their careers caring for others.

For over a century, we’ve served the health care needs of the people of Memphis and the Mid‑South.

The Manager Physical Security Systems is responsible for the technology, security operating systems, and processes associated with the physical security management program. This position develops and implements strategies for the utilization and integration of security technology across multiple areas, including Security Dispatch, identification, access control, CCTV, alarm monitoring, PBX, telecom and other areas identified through the integration process. The manager serves as the technical expert for all physical security technology matters, and as the primary installer, integrator, troubleshooter and repairer of assigned systems and technologies.

The role models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Lead and manage all physical security technology activities in the day‑to‑day operation of the Security/Support Services departments.
• Develop and maintain policies and procedures, utilizing industry “best practice” standards.
• Advise leadership on the design and utilization of a wide range of systems and technologies that are scalable from the facility level to system‑wide implementation.
• Collaborate with facility and corporate partners to achieve established goals and objectives.
• Assist in the review, testing, implementation, and monitoring of new technologies and system upgrades; collaborate with the appropriate stakeholders and partners to coordinate required upgrades or fixes.
• Understand and assist in creating capital and operational budgets. Develop an end‑of‑life schedule and plan for system components and processes.
• Create and maintain user‑friendly work instructions and guidelines. Train staff and new system users on processes and system functionality.
• Partner with multidisciplinary teams and business owners to lead a variety of projects involving technology and system evaluation, selection, implementation, and ongoing maintenance.
• Maintain and monitor a comprehensive list of projects, negotiating priorities based on business needs.
• Direct the activities of any associates reporting to this role. Monitor performance, clarify work expectations, assist with goal setting, and promote cooperation among individuals and groups. Develop and implement processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved, and demonstrated throughout their employment.

• High School Diploma or Equivalent (Required)
• Post‑Graduate Certificate or Diploma OSHA 10 Construction or General Industry through an OSHA‑authorized trainer or provider (Required)
• Bachelor’s Degree Business Administration (Preferred)
• Bachelor’s Degree Computer Sciences (Preferred)
• Master’s Degree Business Administration (Preferred)
• Master’s Degree Computer Sciences (Preferred)

• 5‑7 years. Minimum of five (5) years of experience in security systems installation, maintenance, and integration (Required)

• Milestone Certified Integration Technician (MCIT) – Milestone Systems (Required)
• Certified Fire Alarm Designer (CFAD) Level 3 – Electronic Security Association (Required)
• Lenel Certified Associate – Lenel
  
  S2 (Required)

• Wide‑ranging experience across multiple security‑related systems and technologies.
• Knowledge and in‑depth understanding of various security concepts, including access control, CCTV, , and other security methodologies.
• Advanced knowledge of requirement gathering techniques, project management, and security systems development methodologies.
• Strong analytical and critical thinking skills with the ability to utilize system and technological data to improve security functions and outcomes.
• Strong ability to manage multiple…