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Sr Security Officer

Job in Memphis, Shelby County, Tennessee, 38103, USA
Listing for: St. Jude Children's Research Hospital
Full Time position
Listed on 2026-06-07
Job specializations:
  • Security
    Security Guard, Security Manager
Job Description & How to Apply Below
Location

Memphis, TN

Category

Facilities Services

Department

Security

Shift

Weekday Day

Position Type

Full Time

Scheduled Weekly Hours

40

Req #

JR6557

Job Description

Responsible for uniformed patrols and crime prevention services to protect life and property. Proactively supports and maintains a positive rapport with patients, parents, caregivers, families, staff and visitors. Enforces St. Jude policies and regulations. Coordinates with Security Management in the preliminary and follow-up investigation of complaints. Reports offenses and disruptions. Provides written incident reports and maintain records.

Job Responsibilities:

* Provide institution-wide flawless customer service by responding to inquiries and resolving issues or complaints (e.g., issuance of personnel badges and hangtags).

* Act as a communication specialist during emergency situations (e.g., Fire, Severe Weather, 911 Calls).

* Coordinate with Security Management in the preliminary and follow-up investigation of complaints.

* Maintain daily reports & records and provide written incident reports on all activities during their given shift (e.g., offenses, disruptions).

* Patrol assigned areas on foot or in vehicles assigned to Security and/or Transportation. Conduct security inspection of campus facilities and areas, reporting conditions as necessary.

* Direct pedestrian and vehicle traffic and enforce campus parking regulations as needed. Provide security and transportation services for VIP's and other dignitaries. Provide escort for money handling facilities.

* Operate security related equipment such as computers, radios, electronic access control systems, intercoms, and closed-circuit televisions.

* Assist with regulatory compliance activity related to performing security services, such as DNV Environment of Care standards.

* Perform other duties as assigned to meet goals and objectives of the department and institution.

* Maintain regular and predictable attendance.

Minimum Education and/or Training:

* High school diploma/GED required.

Minimum Experience:

* High school diploma/GED with 2+ years of security related experience (e.g., security program, police organization, military branch, conflict counselling).

* Experience in data entry and working in emergency situations and fast pace stressful environment.

* Some experience with computer systems, including Microsoft Office (Word/ Excel etc.), with some experience maintaining records, preferred.

* Proven performance in earlier role.

Licensure, Registration and/or Certification Required by SJCRH Only:

* (DLD-RESIDE) Must have a valid driver's license from the employee's state of residence and be insurable by St. Jude's insurance carrier.
* (LSGO-TN) Must attain Licensed Unarmed Security Officer certification for the State of Tennessee within 60 days of employment.

Special Skills, Knowledge and Abilities:

* Evaluates situations quickly, foresees problems and selects effective solutions; modifies approach if appropriate.

* Pilots new approaches with a curious and open mind.

* Seeks out new improvements and opportunities.

* Inquires effectively to understand underlying needs/issues and provide relevant responses.

* Presents technical information/reports in a simple and concise manner.

* Engages with critical stakeholders to keep them abreast of updates and understand changes in plans if any.

* Plans well in advance with awareness of critical milestones/objectives and own scope of delivery.

* Anticipates potential resource requirements or roadblocks, and identifies alternatives.

* Thinks through competing priorities and sets realistic targets, builds in reviews, and monitors progress to ensure quality and timeliness.

* Able to investigate and resolve security incidents, under minimal supervision.

* Maintains up to date and accurate records of incidents and problems/issues as needed.

* Showcases good understanding of security policies, procedures and applicable laws (e.g., Crime- felony, misdemeanor, federal and state laws).

* Performs a wide variety of duties in support of security requirements, with minimal supervision.

* Undergoes and clears necessary background checks and driving skills.

Physical Demands and

Working…
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