Site Supervisor - Memphis

Overview

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.

As an Unarmed Security Officer, you will be part of a highly trained security team that supports critical facilities and infrastructure, public venues that require an enhanced presence and personal protective services. You’ll be trained by our team of firearms instructors in safe weapons handling and marksmanship. As an Unarmed Security Officer, you are an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

The contractor will provide an on-call supervisor, available 24 hours a day to handle contracted services and issues. In the event a security guard is unable to perform duties during a shift due to illness, injury, or other reasons, the contractor shall provide a replacement security guard within one hour from the time the post is vacated. The security guard’s primary duty is to observe and report.

In addition to duties outlined under project scope, the duties and responsibilities of security guards shall include, but not be limited to, the following:

• Maintain a high level of visibility at all times as a deterrent.
• Interact with all clients and visitors in a respectful, courteous, and dignified manner.
• Greet the public, answer simple/basic questions, and notify departments of visitors.
• Have visitors sign in and out on the daily Visitors Log, and issue visitor badges, as required.
• Greet and question unescorted visitors who may be in unauthorized areas.
• Secure all doors and access points around the perimeter of the building at the beginning and end of each shift.
• Observe and enforce the City’s “No Smoking” rule as applicable to entryways.
• Inform relief security guards of any special situations or instructions prior to vacating post.
• Refrain from using personal cell phones or other devices to take photos or recordings while on duty or on City property. Recordings and posting material on social media are strictly prohibited.
• Limit telephone calls to business or personal emergencies.
• Prevent journalists from proceeding into unauthorized areas and contact the Chief Communication Officer regarding media presence.
• Recognize journalists’ rights to request entrance to a public building while preventing disruption to work or statements.
• Disallow use of video or audio equipment unless approved by the Chief Communication Officer.
• Assist City employees with defusing arguments or disturbances with the public, inside or outside City offices.
• Threatening situations shall be reported immediately to local authorities by calling 9-1-1.
• Security guards may be asked to escort individuals to their vehicles or deny access to potentially violent individuals.
• Notify local authorities immediately if behavior could be violent or disruptive.
• Enforce the rule forbidding weapons and/or contraband from City buildings. Items may be confiscated with coordination to appropriate authorities.
• Monitor video surveillance.

• A current guard card license as required by state or local law.
• Must pass a 5-panel drug test prior to placement.
• Must pass a criminal history check (fingerprints where permitted by law).
• Must undergo employment verification back to age 18.
• Must undergo motor vehicle record checks.
• Must be 21 years or older.
• May be required to perform emergency duties which require physical exertion (standing/walking entire shift, climbing stairs, lifting up to 75 lbs., running).

• High school diploma or equivalent; possession of a college degree is highly desirable.
• Speak, read, and write English.
• All assigned personnel should be of high integrity and possess exemplary security skills and judgment.
• Possess above-average computer skills and hold all necessary licenses, permits, and certifications required by the States/Countries of assignment to perform security officer duties.