Armed Security Officer - Memphis, TN

Summary

Guards industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

• In the event of an active shooter, immediately respond by moving towards shots fired to effectively neutralize the threat.
• Follows all assigned post orders, both general and specific;
• Apply the use of force rules based on the situation. Employs graduated use of force to ensure that only that force which is necessary to subdue or detain is used.
• Patrols, periodically, buildings and grounds of industrial plant or commercial establishment, docks, logging camp area, or work site;
• Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandal isms, and accidents;
• Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment;
• Examines doors, windows, and gates to determine that they are secure;
• Performs and sets thermostatic controls to maintain specified temperature in buildings or cold storage rooms;
• Inspects equipment and machinery to ascertain if tampering has occurred;
• Registers at watch stations to record time of inspection trips;
• Inspects assigned areas and records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff;
• Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked;
• Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts;
• Notifies staff of presence of persons with questionable reputations;
• Permits authorized persons and regulates vehicle/pedestrian traffic at plant entrance to maintain orderly flow;
• Drives radio-equipped vehicle through client's establishment, checks alarm and locates sources of alarm;
• Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons;
• Assists management and enforcement officers in emergencies;
• Contacts supervisor by radio or telephone to report irregularities and obtain further instructions;
• Writes investigation and automobile usage reports.

• This job has no supervisory responsibilities.
• Armed Security Officers are subject to supervision from Post Supervisors, Operations Managers, Field Supervisors and Senior Operations Managers

• Problem Solving
  - Identifies and resolves problems promptly;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem-solving situations;
  Uses reason even when dealing with emotional topics.
• Technical Skills
  - Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.
• Written Communication
  - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Teamwork
  - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Diversity
  - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment- free environment;
  Builds a diverse workforce.
• Ethics
  - Treats people with respect;
  Keeps commitments; inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Organizational Support – Follows policies and procedures;
  Completes administrative tasks correctly and on time; supports organization's goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.
• Judgement – Displays willingness to make decisions;
  Exhibits sound and accurate judgement;
  Supports and explains reasoning for decisions;
  Includes appropriate people in…