Public Safety Supervisory Officer

The Opportunity

The Memphis Grizzlies are looking for a Public Safety Supervisor for their 3rd shift operatoins, to oversee the Fed Ex Forum’s security personnel, CCTV and Access Control systems. You will assist in 24/7 security for the arena as well as event-related security. Serve as a law enforcement and emergency response liaison. Review, approve, and disseminate situational, daily, or other pertinent reports.

This person will enforce State, Local and industry laws, rules and regulations.

• Manage day to day security operations.
• Responsible for supervising and directing the daily duties of the full-time Public Safety Officers.
• Protect company’s property and staff by maintaining a safe and secure environment.
• Recognize and report signs of crime or disorder and investigate disturbances.
• Report detailed notes of unusual occurrences that may jeopardize the safety and security of employees, contractors, vendor partners, and guests.
• Perform necessary security overwatch and engagement in covered and opened parking areas of the Fed Ex Forum  and related areas, including the dock.
• Directs operations at the scenes of incidents, calls for service, and special events.
• Reviews and distributes incident reports completed by Public Safety Staff.
• Investigates and handles complaints involving Public Safety Staff.
• Coordinates meetings and trainings for the Public Safety Staff.
• Directs and participates in rendering aid at the scene of emergencies.
• Execute emergency response planning in situational instances.
• Supervise threat monitoring (ex. weather, social media, and open-source data).
• Serve as primary law enforcement liason during non-event days.
• Manage the deployment and redeployment of personnel and assets.
• Develop and manage post orders.
• Supervise officer patrol screenings and Operations Center activities.
• Develop and administer routine training to staff.
• Schedule Public Safety Officer work shifts.
• Supervise CCTV and access control systems.
• Performs other job-related duties as assigned.

• High School Diploma or GED.
• At least 2-3 years of demonstrated leadership experience in law enforcement, security, military, or related field.
• The ability to demonstrate excellent verbal and written communication skills.
• Must have effective critical thinking skills.
• Must be able to observe situations and make appropriate responses.
• Working knowledge of enforcement policies and procedures.
• Must be able to meet minimum requirements for the license eligibility for the TN State Private Protective Services.
• Must be capable of renewing license under the TN State Private Protective Services every 2 years.
• Must be available to work nights, weekends, and holidays, as needed.
• Must be at least 21 years of age.

Physical/Cognitive Requirements

With or without reasonable accommodations:

• Prolonged periods of sitting at a desk, working on a computer, walking, and standing.
• Must be able to lift 15 pounds at times.
• Ability to travel throughout the facility, as required.
• Must possess visual activity, i.e.: close, distance, and color vision, depth perception and the ability to adjust focus.
• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights.
• Continuous stretching, standing and walking, including up and downstairs.

Nice to Have:

• Prior law enforcement experience preferred.
• Prior knowledge of access controls preferred.
• Physical, personnel security experience preferred.
• Working knowledge of magnetometers and X-rays.
• Knowledge of sports and entertainment, specifically NBA basketball.

What We Offer

At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits,…