Commercial Kitchen Service Technician - Memphis

Commercial Kitchen Service Technician – Sign‑On & Retention Bonus

On‑the‑job training with on‑demand technical support and formal classroom training at the National Training Kitchen. Receive a company service vehicle, fuel card, tablet and cell phone for business use. Market‑leading benefits include 401(k) and paid time off. Advance through technical CFESA certifications and potential management positions.

• Partner with HVAC, restaurant and hospitality managers to provide comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Diagnose and repair HVAC/R and commercial kitchen equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers to assist with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer promptly and in line with company policy.
• Promote and recommend other Smart Care services when appropriate.
• Produce accurate administrative documents such as work orders, time reports, receipts and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat service vehicle and accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds; work with moving mechanical parts, pressurized steam, open flames, heated surfaces, liquids, and electrical shock risk in damp, humid, or freezing conditions; work on ladders, roofs, and other high places.

• High school diploma or equivalent.
• One year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to participate in emergency on‑call rotation, including nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).
• Experience repairing commercial refrigeration and/or commercial cooking equipment.
• Self‑motivated with proven ability to prioritize and work independently with minimal supervision.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at