Low-Voltage Access Control Technician

Low Voltage & Integrated Hardware Technician

Fly Lock – Memphis is seeking an Access Control & Integrated Hardware Technician to install, service, troubleshoot, and document commercial access control, video surveillance, intercom, and electrified door hardware systems. This hands-on field role requires strong technical ability, professional communication, accurate documentation, and the ability to work independently with customers, contractors, sales staff, and other trades.

· Install, service, inspect, and troubleshoot commercial access control, video surveillance, intercom, and related low-voltage systems.

· Install and troubleshoot readers, REX devices, door-position switches, power supplies, relays, electric strikes, electrified levers, maglocks, electrified exit devices, cameras, NVRs, PoE switches, and related equipment.

· Pull, terminate, test, label, and document low-voltage cabling.

· Program, test, and verify systems according to project requirements, manufacturer specifications, and company standards.

· Read and interpret work orders, hardware schedules, door templates, wiring diagrams, and project documentation.

· Perform access-control-related door work, including electric strikes, electrified hardware, door coring, power-transfer hinges, door loops, and related modifications.

· Identify site conditions affecting safety, egress, door operation, system performance, or project scope, and escalate concerns before proceeding.

· Communicate professionally with customers, answer basic system questions, and document service notes, photos, sign-offs, and punch-list items.

· Identify add-ons, upsell opportunities, and out-of-scope work, and notify the Field Supervisor or sales staff before proceeding.

· Current or previously held Certified Alarm Technician certification, alarm license, access control registration, CCTV registration, or similar low-voltage/security credential preferred. Expired credentials must be eligible for renewal or replacement.

· Minimum of 5 years' hands-on field experience in access control, video surveillance, low-voltage systems, electrified door hardware, locksmithing, or related skilled trades.

· Experience with electric strikes, electrified exit devices, electrified levers, maglocks, REX devices, door-position switches, power supplies, and relays.

· Basic understanding of IP networking, including PoE, switches, NVRs, IP addressing, and network-connected security devices.

· Strong communication, customer-service, troubleshooting, and documentation skills.

· Valid driver's license with a clean, insurable driving record.

· Ability to pass background check and drug screening requirements for security licensing and customer site access.

Compensation: $28.00 - $36.00 per hour