Reentry Specialist​/Case Manager​/Outreach

Position: Reentry Specialist / Case Manager/Outreach
Position Summary

The Reentry Specialist / Case Manager supports justice-impacted individuals returning to the community by providing case management, workforce readiness support, resource coordination, and advocacy. This role is connected to the Xcelente Training / Xcelente Trucking Workforce Pipeline, helping participants build stability through career pathways, training opportunities, and employment in the transportation and logistics industry.

Justice-impacted lived experience is welcomed and preferred.
Key Responsibilities

• Conduct intake assessments to identify participant needs, goals, barriers, and workforce interests
• Develop individualized reentry and career pathway plans
• Connect participants to trucking, logistics, apprenticeship, and workforce training opportunities
• Provide case management, regular check-ins, progress tracking, and accountability support
• Assist with job readiness, resume development, interview preparation, and employer connections
• Help participants access housing, transportation, healthcare, identification, benefits, education, and legal-support resources
• Support participants in meeting program, probation, parole, or court-related requirements when applicable
• Coordinate with community partners, employers, training providers, and justice-system stakeholders
• Facilitate workshops on life skills, workforce readiness, financial literacy, conflict resolution, and career development
• Maintain accurate case notes, reports, participant files, and program documentation
• Advocate for participants and promote dignity, accountability, and long-term success

Qualifications

• Bachelor's degree in social work, Criminal Justice, Human Services, Workforce Development, or related field preferred; equivalent lived/professional experience considered
• Experience in reentry services, case management, workforce development, mentoring, or community advocacy preferred
• Justice-impacted lived experience is welcomed and preferred
• Knowledge of barriers faced by justice-impacted individuals
• Strong communication, documentation, and relationship-building skills
• Ability to work with diverse populations using a trauma-informed and strengths-based approach
• Familiarity with trucking, logistics, CDL training, apprenticeship programs, or workforce pipelines is a plus
• Valid driver's license and reliable transportation preferred

Preferred Skills

• Motivational interviewing
• Crisis intervention and de-escalation
• Peer support or mentorship experience
• Employer engagement and job placement support
• Understanding of reentry, probation, parole, and expungement resources

Working Conditions
This position may include office-based work, community outreach, facility visits, partner meetings, and participant support in the field. Some evenings or weekends may be required.
Equal Opportunity Statement

Xcelente Training values lived experience, second chances, and community leadership. We strongly encourage applications from justice-impacted individuals and people with direct experience overcoming reentry barriers.