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Aps Investigative Specialist

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: State of Tennessee
Full Time position
Listed on 2026-06-14
Job specializations:
  • Social Work
    Community Health, Mental Health, Public Health
  • Healthcare
    Community Health, Mental Health, Public Health
Salary/Wage Range or Industry Benchmark: 43572 - 54396 USD Yearly USD 43572.00 54396.00 YEAR
Job Description & How to Apply Below
Position: APS INVESTIGATIVE SPECIALIST 1* - 06092026- 78178

Job Information

Location:

Selmer, TN;
Department:
Human Services (Department of Human Services, McNairy County).

Job Type: Full-Time.

Salary (Monthly): $3,631.00 - $4,533.00. Salary (Annually): $43,572.00 - $54,396.00.

Hybrid position.

Criminal background check required. Applicants must complete a criminal background history disclosure form, agree to release all records involving their criminal history to the appointing authority, supply a fingerprint sample as prescribed by the TBI, and pass a review to not be listed on the Indicated Persons Registry, Department of Health’s vulnerable persons’ registry, or the state’s sex offender registry. Applicants must not have an excludable offense as defined by Tenn.

Code Ann. 71-2-403 and Tenn. Rules & Regs. Ch.

-.09. Applicants must have reliable transportation and a valid driver’s license and be available on call 24/7.

Overview

This classification learns to perform APS investigative work and/or service coordination work of average difficulty. An employee learns to conduct interviews and investigations regarding allegations of self-neglect, abuse, exploitation and/or neglect of vulnerable adults, evaluate risk, identify potential services, and provide counseling for APS clients. The employee performs responsibilities at a learning level under direct supervision. The classification differs from the APS Investigative Specialist 2 in that an incumbent of the latter functions at the working level.

After a mandatory one-year training period, an applicant is reclassified to an APS Investigative Specialist 2; ‘unacceptable’ or ‘needs improvement’ performance ratings will result in automatic demotion or termination.

Qualifications

Education and Experience: Bachelor’s degree.

Necessary Special

Qualifications:

  • Complete a criminal background history disclosure form in a manner approved by the appointing authority.
  • Agree to release all records involving their criminal history to the appointing authority.
  • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
  • Submit to a review of and not be listed on the Indicated Persons Registry of the Department of Children’s Services, Department of Health’s vulnerable persons’ registry, or the state’s sex offender registry.
  • Not have an excludable offense as defined by Tenn. Code Ann. 71-2-403 and Tenn. Rules & Regs. Ch.

    -.09.
  • Have reliable transportation and possess a valid driver’s license.
  • After appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Human Services.
  • Be available to be on call 24 hours a day, 7 days a week.
Responsibilities
  • Learns to investigate reported allegations to determine if there is a need for protective services while ensuring client confidentiality is maintained. Learns to understand and apply APS policies and procedures and recognizes the criteria required for APS involvement.
  • Learns to interview clients, family members, alleged perpetrators, or collateral contacts to gather information, then conducts visits to complete program specific assessments to determine needs, strengths, and/or level of risk for clients. Learns to request, evaluate, and upload documentation such as educational, medical, psychological, criminal, and/or financial records to assess needs and risks of clients.
  • Learn to analyze and review all information gathered during the assessments to address the client’s risk. Learns to create and implement a service plan with client to refer and coordinate external services, addressing the immediate needs of the client, reducing risk of harm, and increasing self‑sufficiency.
  • Learns to monitor progress of the client’s status and modifies the service plan as needed, documenting all case activities, changes, observations, and other information. Learns to maintain contact with service providers to ensure clients needs are met.
  • Learns to discuss difficult situations with the client, family members, caregivers, collateral contacts, and/or service providers to determine resources or actions needed to reduce client’s risk of harm as identified in the service plan.
  • Learn to participate in legal team meetings in…
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