STARS Connector

Stars Connector

Memphis, TN
- Memphis, TN 38131

Position Type Full Time Job Shift Any Education Level 4 Year Degree Category Nonprofit
- Social Services

Starting Salary Range: $40,000 - $43,500

As a poverty-reduction initiative, Agape, through its place-based strategy, Power lines Community Network (PCN), implements a Two-Generation paradigm designed to strengthen student, family, and community flourishing. The STARS Connector works within an identified school, managing a caseload of students while serving as a trusted bridge between students, families, schools, and community resources. Through the integration of the Science of Hope framework and Human Flourishing principles, the STARS Connector helps students and families build agency, identify pathways toward goals, and strengthen resilience and overall well-being.

The STARS Connector provides individualized, trauma-informed, resilience-building, and hope-centered interventions that address referral concerns while supporting student and family goals. The Connector builds strong relationships with students, caregivers, school staff, and community partners to foster belonging, engagement, and positive outcomes.

Responsibilities include assessing student and family needs; coordinating supports related to health, mental wellness, housing, education, employment, and other wraparound services; documenting case notes and data in Case Worthy; and ensuring program quality, transparency, and accurate reporting.

The STARS Connector must demonstrate strong interpersonal, organizational, and time-management skills, with the ability to work independently, collaboratively, and in partnership with schools and community stakeholders to advance Agape's mission of hope, stability, and flourishing.

Responsibilities and Duties:

• Conduct and update individual/family needs assessment with each family's participation to develop an individualized service plan for youth and family involved, noting needed, desired, and requested services and resources.
• Provide two-generational, family-driven, and strength-based services to youth and families grounded in the Science of Hope and Human Flourishing frameworks, helping students and families identify meaningful goals, develop clear pathways toward those goals, and strengthen the agency and willpower needed to sustain long-term well-being, stability, and flourishing.
• Focus on specific programmatic obligations, goals, and objectives, align with voice and choice of families (social and economic goals).
• Facilitate the connection and engagement of two-generational families to services needed, i.e. educational, mental health, substance abuse, workforce development, parenting/relational health (mentoring, gang resistance), homelessness, exposure to violence services, and other services provided through community agencies and resources.
• Arrange, coordinate, and monitor services related to meeting the needs of program participants to ensure stability and individual/family goal attainment as related to:
  • Improving attendance.
  • Improving behavior.
  • Improving parental engagement in school and students' academic pursuits.
• Dealing with family crises as they arise.
• Coordinate events and activities onsite for program participants to encourage stability and individual/family goal attainment.
• Work in partnership with all departments and other agencies involved and through the Power lines Community Network, led by Agape Child & Family Services.
• Maintain current and accurate documentation of services provided to youth and families based on various requirements and provide necessary data to Agape and partnering agencies, if agreed upon, for input into the appropriate data systems.
• Agape is a data-informed agency. The Stars Connector must accurately record data based on program standards and use data for continuous quality improvement for both school-based and site-based programs.
• Must be able to work with a flexible schedule, which would allow for needed interaction and involvement for the tasks of this position i.e. weekend and evening hours, etc.
• During the summer, when school is not in session, the Stars Connector will work to support Agape's summer camp initiatives as well as maintain contact with their caseload students and their families.
• Complete internal reports and provide information concerning stability.
• Attend and represent Agape in appropriate meetings and training with other agencies.
• Attend Multidisciplinary Team Meetings and other in-service trainings provided by the agency.
• Attend regular supervisory and team meetings.
• Will perform all other duties, within the general scope of this position, as requested by the Connector Supervisor, Site Coordinator, the PCN Operations Director, or other members of Agape Leadership.

Record Keeping:

• Maintain accurate and timely reports for case records according to Agape procedures and grant standards through data entry into Agape's preferred data collection system and documentation in all required areas.
• Be prompt in…