Case Worker

Job Details

Job Location:

KT-Memphis Area Command
- Memphis, TN 38105

Position Type:
Full Time Regular

Education Level: Some College

Salary Range: $15.00 Hourly

Travel Percentage:
Minimal

Job Shift: Any

Job Category:
Case Management

Schedule/

Hours:

Monday
- Friday 8:30 a.m. – 4:30 p.m. with 45-minute unpaid break (36.25 hours per week)

This position is responsible for:

• Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check‑off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Outsources clients to additional counseling resources if needed; maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up‑to‑date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5‑10% of work time.
• Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off‑site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

• PTO benefits
• Medical Insurance, Prescription, Dental, Vision, Hearing
• Short‑Term Disability Insurance
• Group Voluntary Long‑Term Disability Insurance
• Group Voluntary Term Life Insurance
• Aflac Supplemental Insurance
• Flexible Spending Account
• Pension/Retirement

• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND
• Two years experience working in a social or public service environment with experience assisting the public, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Valid State Driver License.

Equal Opportunity

Employer:

Veterans | Disabled