Lead Youth Connector

Lead Youth Connector

As part of Agape's place-based, Two-Generation (2

Gen) poverty-reduction strategy, the Team Works Career Services Lead Youth Connector works collaboratively with workforce partners and the community to develop and strengthen relationships that connect Out-of-School Youth (OSY) and young adults to employment, education, training, and supportive services.

The Lead Youth Connector carries a caseload that may be higher than other Connector roles and provides direct services on a biweekly rotation across Tipton, Lauderdale, and Fayette Counties, in addition to hosting virtual meetings, workshops, orientations, and case management sessions as needed. Work hours and holiday schedules for this role may differ from other Connector roles within the organization.

Aligned with Agape's mission, this role helps ensure youth and young adults across Team Works' rural service area experience hope-centered support, meaningful relationships, and clear pathways toward employment, credential attainment, and long-term self-sufficiency. The Lead Youth Connector builds relationships with clients on their caseload—and, in some cases, parents or guardians, school faculty and administration, and the broader community—creating an engaging and safe environment for youth to explore career pathways, training needs, and college interests, and to assess family needs for appropriate referral.

Key Responsibilities:

• Case Management & Service Planning
• Rural Service Delivery & Virtual Engagement
• Employment & Education Connection
• Ongoing Case Contact & Documentation
• Partnership & Community Engagement
• Organizational Engagement
• Record Keeping

Core Competencies & Attributes

• Mission-Driven
• Relationship Builder
• Flexible & Resourceful
• Hope-Centered Problem Solver
• Clear Communicator
• Collaborative Partner
• Integrity & Operational Excellence

Education & Experience:

• Bachelor's degree in social services, human services, business administration, or a related field from an accredited college or university, or an equivalent combination of education, training, and experience.
• Minimum of two years of relevant experience.
• Demonstrated ability to connect job seekers with employment, training, apprenticeship, and post-secondary education opportunities.
• Experience facilitating engaging in-person and virtual group instruction, workshops, and meetings.
• Strong written and verbal communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.

Preferred:

• Experience in workforce development, employer engagement, youth services, or career coaching, and knowledge of the workforce ecosystem.
• Experience with VOS (Jobs4TN – Virtual One Stop), Case Worthy, Smartsheet or similar case management systems.
• Familiarity with the regional workforce ecosystem across Tipton, Lauderdale, Fayette, and Shelby Counties.

Must possess a valid driver's license, reliable transportation, and current automobile insurance. Must be willing to travel regularly throughout the assigned counties on a biweekly rotation and work a flexible schedule, including evenings and weekends, as needed. Candidates must also be committed to Agape's Performance Quality and Improvement (PQI) standards of quality & excellence.

Physical Requirements:

• Prolonged periods of sitting at a desk and working at a computer.
• Prolonged walking, standing, and climbing stairs within schools, community sites, workshops, and events.
• Frequent travel throughout the assigned service area, including regular biweekly travel to Tipton, Lauderdale, and Fayette Counties.
• Must be able to lift up to 20 pounds at a time.

Core Values Alignment

This role reflects and reinforces Agape's VOICES values:

Valuing Others | Openness | Interconnected | Communication | Empathy | Seeking to Glorify God

This job description is not intended to be an exhaustive list of duties or responsibilities. Agape leadership reserves the right to modify the role to meet organizational needs.

Agape Child & Family Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or veteran status.