Case Manager

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Full Time Main Office, Memphis, TN, US

2 days ago Requisition

Salary Range: $18.98 To $22.19 Hourly

Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team!

For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holistic, client-centered approach provides a variety of services coordinated through one centralized model. We strive to address the roots of need—including stigma and inequality—to improve health and wellness for everyone we serve. Our goal is to eliminate new transmissions of HIV in Memphis and the Mid-South and empower those living with HIV to become their healthiest, happiest selves .

• A commitment to work-life balance with: (up to 38 Days Off)
• 12 accrued vacation days per year
• 12 accrued sick days per year
• 14 paid holidays, including Your Birthday!
• Flex Schedule may be available based on position after introductory period
• Employer-sponsored health, dental, and vision insurance with two PPO medical and Dental plans. Costs for employee per pay period (bi-weekly)
  • BCBS PPO Plans
    • PPO Gold premium = $86.56
    • PPO Platinum premium = $214.62
  • Dental Plans
    • PPO Low = $1.14
    • PPO High = $5.81
  • Vision premium = $1.41
• 401k program with up to 3% employer match starting immediately
• Employer-paid basic life insurance valued at $50,000
• Employer-paid Short-term disability
• Voluntary Life and AD&D, Long-term disability
• Flexible Spending Accounts for healthcare and dependent care
• Student Loan Forgiveness Programs
• Employee Assistance Program with in person counseling options

Friends For All believes in compensating our employees fairly and we look at both internal and external salary analysis. The range listed is an estimate as it looks at the total compensation package as well as factors such as skill sets, training, education and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range as this gives the employee a chance to grow into the role.

Housing Case Manager

Non-Exempt

Client Services

Full-Time

Housing Manager

39

05/09/2025

The Housing Case Manager is responsible for evaluating applicant eligibility for STRMU (Short-Term Rent, Mortgage, and Utility) assistance across service areas in Mississippi (Tunica, Tate, Marshall, Desoto), Tennessee (Shelby, Tipton, Fayette), and Arkansas (Crittenden). This role also includes the organization, tracking, and maintenance of housing-related data and physical properties, combining elements of property management and data oversight to support the effective delivery of the Housing program.

• Assess eligibility for STRMU, Property Management, and other housing assistance programs in accordance with HUD and internal guidelines.
• Conduct client orientations covering program requirements, rental rights, housekeeping, lead-based paint, compliance, and move-in/move-out expectations.
• Develop and maintain Housing Plans for all new clients and revise plans for returning participants.
• Provide referrals to internal and external supportive services and assist clients in accessing utilities and other necessary services.
• Monitor client progress, manage lease violations and evictions, and support compliance with housing and treatment plans.
• Collaborate with the Property Management team (Landlords) to identify and maintain affordable housing options.
• Schedule and complete housing inspections (initial, quarterly, and annual) per program standards and HUD guidelines.
• Oversee maintenance request submissions and follow-up to ensure timely completion.
• Ensure pre-leasing inspections and readiness of units before move-in and during move-outs.
• Track and support lease violations in accordance with lease agreements and legal…