More jobs:
Delivery Service Manager
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-06-26
Listing for:
ThisWay Global
Full Time
position Listed on 2026-06-26
Job specializations:
-
Transportation
-
Management
General Management, Contracts Manager
Job Description & How to Apply Below
- Develop and manage processes designed to Recruit, Train, Coach, and Retain driver and support staff ensuring adequate workflow and synergies
- Develop and refine an exceptional experience for customers taking delivery
- Proactively mediate and resolve any customer concerns or escalations
- Help control expenses, including staffing, supplies, and services
- Develop and implement safety programs focused on both driving, lifting, and handling
- Conduct routine audits of delivery staff to ensure minimum service standards are being met
- Evaluate and document work performance of assigned personnel and conduct routinely
- Meet routinely with delivery personnel to communicate issues, new processes, and concern
- Work with Warehouse Operations manager to routinely improve product flow from warehouse floor to delivery units
- Continually review and amend delivery staff job description as deemed necessary
- Enforce disciplinary measures as necessary and provide assistance to HR in maintaining all discipline files on delivery personnel as needed
- At least 5 years management experience in a food or beverage distribution/logistics environment
- Working knowledge of current DOT Compliance and a basic understanding of OSHA safety regulations
- Hold a valid Class A Commercial Driver's License
- 401K
- Health Insurance Benefits
- Company Vehicle
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