Trucking Dispatcher

COOLMORE TRUCK LINES | Speed – Experience – Ownership

We invest in exceptional people, empowering them to solve problems, take ownership, and make an impact immediately.

Trucking Dispatcher

Location: Memphis, TN (On-site)

Coolmore Truck Lines is currently in search of a trucking dispatcher to join our operations team as we scale to meet growing demand. You ll work closely with senior dispatchers and operations leadership to coordinate the movement of freight, drivers, and equipment, while learning the systems and processes that keep our operation running smoothly. This role is ideal for someone who is organized, calm under pressure, and energized by solving problems in real time.

We’re growing quickly, which means real upward mobility for team members who perform, including direct exposure to executive leadership.

• Competitive salary with above-market benefits: 100% employer-paid medical, dental and vision for team members (50% for dependents), plus PTO and 401(k) with company match.

• Coordinate and schedule routes, drivers, and/or equipment to ensure timely pickups and deliveries
• Communicate proactively with drivers to relay instructions, updates, and resolve issues as they arise
• Monitor active shipments/routes and flag delays or exceptions to senior dispatch staff
• Accurately log trip details, delivery statuses, and incident reports in dispatch/TMS software
• Support the documentation and refinement of dispatch processes and standard operating procedures
• Assist with basic troubleshooting when schedule conflicts, driver availability issues, or last-minute changes occur
• Escalate complex or high-stakes issues to senior dispatchers or the Operations Manager
• Perform other duties as assigned to support the broader operations team

• High school diploma or GED required; some college or relevant certification a plus
• 2 plus years of experience in trucking dispatch
• Proficiency with route planning or transportation management systems (TMS)
• Strong verbal and written communication skills
• Comfortable multitasking and prioritizing in a fast-paced, sometimes high-pressure environment
• Basic proficiency with computers; ability to learn new dispatch/TMS/scheduling software quickly
• Strong attention to detail and follow-through
• Ability to work assigned shifts, including potential early mornings, evenings, or weekends as needed

This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with it.