Supervisor, Inventory

Position Summary

The Supervisor, Warehouse Cycle Count/Inventory is responsible for supervising the cycle count and replenishment teams to ensure the accuracy, integrity, and accountability of inventory across the distribution center. This role oversees cycle count activities, inventory reconciliations, root cause analysis, and process improvements to maintain high inventory accuracy and support operational efficiency. The Supervisor partners closely with warehouse operations, quality, transportation, and customer service teams to resolve inventory discrepancies, ensure compliance with company policies and procedures, and drive continuous improvement initiatives.

This position provides leadership, coaching, training, and performance management for the inventory control team while leveraging inventory management systems and data analysis to optimize warehouse performance and customer satisfaction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure accurate location integrity, warehouse cleanliness, and product organization and security.
• Report all discrepant locations and inventory issues.
• Maintain a safe and clean work environment, supporting, promoting, and enforcing safety regulations including utilizing computer software tools to measure performance.
• Analyze and resolve work problems, motivate employees, and coordinate department activities.
• Follow ISO work instructions and strategically manage Conectiv’s Cycle Count Program.
• Provide necessary resources for customer demand and conduct quarterly counts.
• Audit locations, make corrections, and perform root cause analysis of count errors.
• Provide leadership for Inventory processes and controls.
• Implement and verify effective strategies using minimal company resources.
• Verify quality and productivity standards, write detailed reports, and present findings in meetings.
• Suggest changes to Inventory control systems and procedures for efficiency.
• Collaborate with other supervisors and Inventory staff to achieve operational objectives.
• Develop and implement effective control processes to enhance productivity.

• Associate's degree or equivalent combination of education and experience

• Strong leadership and team management skills
• Excellent verbal and written communication abilities
• Knowledge of warehouse operations, procedures, and systems
• Demonstrated ability to meet deadlines, solve problems, and adapt to change
• Strong organizational skills and customer-focused mindset
• Possess strong independent skills to work with minimal supervision
• Expertise in warehouse management procedures and systems
• Demonstrated customer focus, deadline sensitivity, organization skills, flexibility, relationship building skills, problem solving and demonstrated support for new ideas, suggestions, and changes
• Flexibility to occasionally work additional hours to ensure operational excellence and customer satisfaction

• Manage, motivate, recognize, and develop assigned staff
• Lead team to meet or exceed service-level agreements (SLAs)
• Participate in interviewing, hiring, training, and onboarding of employees
• Assign and direct daily work, conduct performance evaluations, and provide coaching and discipline as needed
• Serve as escalation point for issue resolution and employee concerns

Primarily operates in a warehouse environment, requires flexibility to adapt between warehouse floor activities and administrative tasks. Regularly works near moving mechanical parts, packaging and/or distribution equipment and changing temperatures. Frequently exposed to moderate noise and vibration.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

When performing the duties of this position, the employee is regularly required to verbally communicate, converse with, and exchange information with others. This role routinely uses standard office equipment such as laptop computers, tablets, photocopiers, filing cabinets and…