IT Inventory Assistant

Inventory Management Assistant

Works under the direction of Service Delivery Manager to assist the City of Memphis with managing inventory by stocking and cataloging IT assets. Ensures accurate tracking of incoming and outgoing products following established policies and procedures. Receives delivered assets and compares against packing lists. Records assets in Service Now IT service management (ITSM) platform and places in secured location in accordance with standard operating procedures.

Checks for proper storage, labeling, tracking, and reporting of inventory. Supports teams in providing a high level of service to customers. Reviews recorded daily deliveries and shipments to reconcile inventory. Documents internal processes and procedures related to duties and responsibilities. Unpacks, tags, and stocks equipment. Locates and pulls equipment and/or stock items. Assists with the auditing and maintenance of inventory controls to track and account for the lifecycle of assets.

Disposes of assets and packing materials to maintain a clean work environment. Maintains inventory, audit, storage, delivery, and transfer records.

Other Functions:
Performs additional functions (essential or otherwise) which may be assigned.

Typical Physical Demands:
Must be able to communicate clearly both verbally and in writing. Regularly required to sit, stand, walk, squat, kneel, and reach with hands and arms repetitively. Ability to lift, push, and pull 60lbs repeatedly.

Typical

Working Conditions:

Work is performed in an office environment which involves contact with the staff and management.

Qualifications:

High School diploma or equivalent and one (1) years' experience; or any combination of experience and training which enables one to perform the essential job functions. Working knowledge of Microsoft Word, Excel, and Outlook. Working knowledge of Service Now ITSM is preferred.