Park Specialist

Position: PARK SPECIALIST
Position number:

Location:

queen wilhelmina state park
-pt46

County: polk

Anticipated starting salary: $14.00 per hour

Extra help or part-time at queen wilhelmina state park (mena, ar)

$14.00 per hour

Clean and sanitize lodges, restrooms, offices, and common areas. Dust, mop, vacuum, sweep, and disinfect floors, furniture, and fixtures. Empty trash, replace liners, and properly dispose of waste. Replenish toiletries, paper products, and other supplies as needed. Performs laundry duties such as separating soiled laundry, operating washers and dryers, and folding laundry. Monitor cleaning supplies and report low inventory to supervisors.

Ensure proper handling and storage of cleaning chemicals following safety guidelines. Use and maintain cleaning equipment such as vacuums, floor buffers, and power washers. Address visitor questions or concerns regarding facilities and cleanliness. Report maintenance issues such as plumbing leaks, broken fixtures, or safety hazards. Follow osha safety standards for cleaning procedures and chemical usage. Ensure compliance with state sanitation and environmental regulations.

At least six months of experience in housekeeping, custodial services, or a related field.

The arkansas department of parks, heritage and tourism has three major divisions: arkansas state parks, arkansas heritage and arkansas tourism. Arkansas state parks manages 52 state parks and promotes arkansas as a tourist destination for people around the country. Arkansas heritage preserves and promotes arkansas's natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas tourism improves the state's economy by generating travel and enhancing the image of the state.

Position information

Job series: parks - career path

Classification: park specialist

Class code: rpa
16p

Pay grade: sgs
02

Salary range: $35,610- $52,703

Job summary

The park specialist is responsible for assisting in the daily maintenance, visitor services, and conservation efforts within arkansas state parks. This role ensures that park facilities, landscapes, and public areas are well-maintained, safe, and accessible for visitors. The park specialist also provides customer service, educates guests on park regulations, and supports recreation programs to enhance the overall visitor experience.

Primary responsibilities

Receives and confirms room reservations via telephone, accepts advance credit card deposits, and manages front desk operations. Mails room confirmations, deposit receipts, and refund forms to guests. Greets and registers guests, assigns rooms, and ensures a smooth check-in process. Answers inquiries and provides information on hotel services, guest registration, travel directions, and local tourist attractions. Maintains accurate guest account records and posts charges accordingly.

Totals and balances the cash register with recorded receipts, identifying and reconciling discrepancies. Compiles daily activity and transaction reports. May sell gift items, maintain office supply inventories, conduct security checks of the lodge and grounds, and assign tasks to custodial staff. Receives, transfers, displays, and promotes merchandise. Opens and closes facilities, prepares deposits, and assists with daily operational reporting. Processes merchandise orders and collaborates with vendors to obtain requested items.

Monitors and coordinates inventory activities, prepares inventory orders, and maintains data in relevant databases. Verifies inventory records and ensures accurate tracking of supplies and equipment. Ensures the assigned facility is clean, organized, and meets housekeeping standards. Performs monetary transactions and operates a cash register as needed. May serve as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, and reviewing completed tasks for accuracy and compliance.

May be assigned accounting-related duties, including financial reporting and transaction processing. Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities. Enforce park policies…