Park Specialist

Park Specialist

Position Number:

Location:

Queen Wilhelmina State Park
-PT46 County:
Polk Anticipated Starting Salary: $14 per hour

This is an extra help Front Desk Clerk Position at Queen Wilhelmina State Park that pays $14.00 an hour. Duties include receiving and confirming room reservations via telephone, accepting advance credit card deposits, managing front desk operations, mailing room confirmations, deposit receipts, and refund forms to guests, greeting and registering guests, assigning rooms, ensuring a smooth check-in process, answering inquiries, providing information on hotel services, guest registration, travel directions, and local tourist attractions, maintaining accurate guest account records, posting charges accordingly, totaling and balancing the cash register with recorded receipts, identifying and reconciling discrepancies, compiling daily activity and transaction reports, selling gift items, maintaining office supply inventories, conducting security checks of the lodge and grounds, assigning tasks to custodial staff, receiving, transferring, displaying, and promoting merchandise, opening and closing facilities, preparing deposits, assisting with daily operational reporting, processing merchandise orders, collaborating with vendors to obtain requested items, monitoring and coordinating inventory activities, preparing inventory orders, maintaining data in relevant databases, verifying inventory records, ensuring accurate tracking of supplies and equipment, ensuring the assigned facility is clean, organized, and meets housekeeping standards, performing monetary transactions, operating a cash register as needed, serving as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, reviewing completed tasks for accuracy and compliance, being assigned accounting-related duties, including financial reporting and transaction processing, providing friendly and informative customer service to park visitors, answering questions about park features, rules, and activities, enforcing park policies and regulations to ensure public safety and proper park usage, reporting safety hazards, ensuring compliance with state and federal regulations, helping enforce emergency protocols during severe weather conditions or incidents, supporting special events and recreation programs by setting up and assisting as needed.

Preferred Qualifications:

Knowledge of basic bookkeeping and accounting principles. Familiarity with general office practices and procedures. Ability to comprehend and prepare oral and written materials, including ledgers, journals, reports, and correspondence. Proficient in establishing and maintaining organized filing systems. Skilled in answering telephones, greeting visitors, and providing accurate information and assistance. Proficient in operating standard office equipment. Knowledge of computer systems and commonly used software applications.

Understanding of database management, inventory control practices, and financial recordkeeping. Strong grasp of customer service principles and best practices. Ability to creatively arrange and display merchandise to enhance customer interest. Capable of coordinating, instructing, and reviewing the work of others in a lead or supervisory role. Strong organizational skills to manage multiple tasks effectively.

Minimum Qualifications:

At least six months of experience in customer service, bookkeeping, retail operations, or a related field.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.