UNIT CLERK

Job Summary:

Under the direction of Director of Clinical Operations, the Unit Clerk will perform a variety of front office physician duties.

Principal Duties and Responsibilities Work the reception desk, answering phones, greet and communicate with patients, visitors, and providers

Scheduling, cancelling, and rescheduling patient appointment

Making appointment reminder telephone calls

Insurance verification and verification of patient demographics

Filing and retrieving medical records/files

Copying and faxing duties

Collecting co-pays and cash from patients, getting authorization on credit cards

Entering charges, payments, and balancing the day in the computer system

Practice and adhere to the Code of Conduct, Mission Statement, and Model MRHS values/behaviors

Must read, understand, and adhere to all physician services procedures

Train peers as requested

Perform other duties as assigned

Education:

High school diploma or GED

Experience:

Prior experience preferred

Physical

Requirements:
Physical requirements include, but may not be limited to:

Reaching and grasping with arms and hands

Proofreading and checking documents for accuracy

Using a keyboard to enter or transform words or data Hearing in normal and soft tones

Ability to read and understand written English words and sentences

Ability to communicate orally and in writing in English words and sentences

Ability to understand spoken English words and sentences

Ability to communicate with others by telephone and e-mail

The demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Critical Demands:

Understanding, supporting and promoting the organizational values inherent in the philosophy of Mena Regional Health System Performing job duties in a manner which demonstrates the values of Mena Regional Health System and its commitment to customer service

Ability to use good judgment with good computer skills

Requires a high degree of tact, discretion, accuracy and confidentiality in dealing within the hospital as well as community

Safety Sensitive Position Working with confidential information

Complying with Human Resources policies and procedures
#J-18808-Ljbffr