Operation Specialist

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care .

The Operation Specialist performs the day-to-day activities required to prepare and administer accurate client billings for assigned projects. Working under the direction of the Senior Operation Specialist, this position prepares billing packages, gathers supporting documentation, maintains billing systems and records, and tracks billing requirements and approvals. The Operation Specialist develops an understanding of applicable contract terms and client billing requirements and applies established processes to prepare accurate bills.

The position works with Project Management, Operations, Finance, and other stakeholders to obtain required information and escalates complex contract questions, discrepancies, or exceptions to the Senior.

• Education:
  
  High School Diploma or GED
• Experience:
  
  4 years of related experience. Construction industry experience preferred.
• Education:
  
  Associate Degree in Accounting
• Experience:
  
  1-4 years of accounting, construction billing, project controls, or related experience. Construction industry experience preferred.

Travel: 0-10%

Work Schedule:

Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday
- Friday. Overtime may be required.

• Prepare client bills for assigned projects in accordance with established processes, contract terms, and client requirements.
• Review billing requirements and supporting documentation for completeness and accuracy.
• Gather required billing information from project teams and other stakeholders.
• Prepare billing packages for review.
• Enter and maintain billing information in applicable systems.
• Track billing deadlines and outstanding requirements.
• Maintain accurate billing records and supporting documentation.
• Escalate billing discrepancies, contract questions, or unusual circumstances to the Senior Operation Support Specialist.

• Develop working knowledge of assigned project contracts and billing requirements.
• Apply established contract and client billing requirements when preparing bills.
• Identify missing or inconsistent information and coordinate resolution with the appropriate team.
• Support the Senior in ensuring client bills accurately reflect contractual requirements.

• Enter and maintain billing information within applicable software.
• Prepare and route billing workflows according to established procedures.
• Upload and maintain supporting documentation.
• Monitor assigned workflows and approval status.
• Follow up on outstanding actions.
• Escalate workflow or system issues as needed.

• Provide billing-related information and documentation to the Billing Department as requested.
• Coordinate with project teams to obtain information needed for pay application activities.
• Maintain appropriate billing records related to pay applications.
• Escalate discrepancies or questions involving billing requirements.

• Assist with routine communication with client billing representatives.
• Provide billing documentation and information as directed.
• Assist with billing-related audits and documentation requests.
• Track outstanding requests and elevate complex issues.

• Enter and route LNTP documentation while the process remains applicable.
• Track approvals and maintain required…