Operations Clerk

Overview

Job Description: We are seeking an Operations Clerk to join our team and support daily operations with efficiency and professionalism. This role is integral to upholding our organization's mission and values while ensuring compliance with regulatory standards and internal policies.

• Uphold and reflect the organization’s mission, values, and vision in daily work.
• Ensure compliance with internal policies, regulatory standards, and credentialing requirements.
• Manage incoming mail—U.S. and interdepartmental—by sorting, stamping, and logging as needed.
• Provide comprehensive administrative support including drafting and refining reports, presentations, and communications; ensure accuracy in grammar, formatting, and content.
• Maintain organized filing systems and reference materials for easy retrieval.
• Develop and update internal forms; compile weekly and monthly data reports.
• Coordinate calendars, maintain project timelines, and manage departmental documentation.
• Oversee office supply inventory—order, verify, and distribute materials; maintain stock in designated areas and manage weekly online orders.
• Keep shared spaces tidy and well-stocked; liaise with cleaning vendors to ensure a safe and organized environment.
• Operate and maintain office equipment such as copiers, scanners, and fax machines; perform related tasks as needed.
• Respond to information requests with professionalism and efficiency.
• Contribute to both independent and team-based projects; may lead or support initiatives as assigned.
• Provide backup support for reception duties, facilities inbox, and other designated areas.
• Assist with special assignments and perform additional duties as required.

• At least four years of experience in an administrative support role or fast-paced office setting.
• Managing of incoming and outgoing mail and packages.
• High School Diploma or equivalent.

• 2 or more years’ experience in the insurance industry preferred.
• Previous customer service experience a plus.
• Knowledge of insurance principles, claims, or applications a plus.

This position is based in Menasha, and requires working five days a week. The schedule could be 8:00am – 4:30pm or 8:30am – 5:00pm with a 30-minute unpaid lunch. The role offers growth opportunities, serving as a gateway into the company to explore further opportunities.

This is a Contract to Hire position based out of Menasha, WI.

The pay range for this position is $18.50 - $19.25/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Menasha, WI.
Final date to receive applications:
This position is anticipated to close on Feb 19, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.