BT Business Partner

Job Overview

The BT Business Partner facilitates the relationship between business areas and the business technology function by providing high‑value consultative services to guide the understanding, simplification and automation of business challenges and opportunities. The role facilitates, leads, and drives the analysis and planning of initiatives to achieve company objectives thru the effective use of technology. They also communicate priorities, decisions and relevant information regarding business technology services, requests, projects and initiatives.

Scope of effort will mainly be at the operational leadership level and occasionally with executive level.

Education:

Bachelor's Degree (or higher) or equivalent experience and training.

Experience:

Minimum of 5 years of experience in IT, business analysis, functional (e.g., Supply Chain, Sales, Marketing, Manufacturing, etc.) and/or project management with medium‑sized projects in dynamic organizations.

Travel: 15%

Work Schedule:

Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday. However, work may be performed at any time on any day of the week to meet business needs.

• Build a trusted relationship with multiple groups and levels throughout the company.
• Facilitate and lead sessions to understand, simplify, improve, and automate business processes.
• Communicate, understand, and anticipate business area needs and opportunities.
• Facilitate input from business and technology perspectives to jointly create recommendations in support of the business tactics, initiatives, and strategies.
• Conduct data gathering and analysis to understand requirements.
• Coordinate or lead the Project Portfolio management process to ensure resources are allocated appropriately and projects are completed timely.

• Provide an advisory role on escalated issues, priority of initiatives and projects.
• Represent business unit needs and priorities as well as departmental priorities, services, processes, procedures, and roles.
• Facilitate company cross‑functional discussions to identify common needs and utilization of common solutions.
• Represent business technology department processes, roles, procedures to business groups.

• Lead the analysis and feasibility of improvement opportunities.
• Develop and facilitate the definition of project approach, scope, plan, technology, risks, cost vs. benefits, and resources.
• Transition plans through project charters to a project team, follow through on monitoring and advising with project sponsor and project manager and other stakeholders.
• Understand department services offering and priorities.
• Assist in the business process redesign and documentation for new technology.
• Investigate, resolve and escalated business problems related to technology utilization.

• Generate communication, process and educational plans.
• Coach and transfer subject matter knowledge to business and technology staff.
• Manage stakeholder expectations and satisfaction with projects and services.
• Support reporting and recap of services and projects on a regular basis.
• Perform other related duties as required and assigned.

We provide industry‑leading benefits as an investment in the lives of team members and their families.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.