Manager, Customer Service​/HelpDesk

Overview

About our company:
Golden Mobile Detailing. We are a mobile detailing company. Mobile services Spring-Fall, shop service based in the Winter. We are in need of a manager position, within Wisconsin ONLY.

• Experience in Sales.
• Driver's license.
• Willingness to learn + work.
• Wants to grow a company with us.

• Customer Service:
  You will be working with customers to get Google reviews, referrals (having the customer post our services on Facebook), customers on our maintenance programs, and upselling customers.
• Employee Management:
  You will be tracking and managing what employees are doing on a day-to-day basis. Tasks include tracking what van employees use day-to-day, checking if they are on time, ensuring they clock in + out at the right times, ensuring they wear our company polo daily, reviewing employees  work and helping them with detailing, and ordering supplies.

Note:

You will be tracking this every day by filling out a Google Sheet; completing the Google Sheet at the end of each day adds $15/day.

• Base pay: $400/Week+.
• $5/Review.
• $5/Referral (having the customer post our services on Facebook).
• $10/Maintenance Program.
• $15/Google Sheet Form Filled out.
• 15% Commission/Upsold Customer.
• 25% of all tips from customers.

Next spring/summer we could have 5-8+ jobs per day. That leaves you with:

• $20-$35+/Day from reviews.
• $20-$35+/Day from referrals.
• $20-$50+/Day from getting customers on maintenance programs.
• $50+/Day from upselling.
• $10+/Day for tips.

If your sales + people skills are great, this should be possible to execute daily and reach $3,000+/Month. Please contact us and we will start the hiring process!