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Digital Service Supervisor: AI-Driven Agent
Job in
Menasha, Winnebago County, Wisconsin, 54952, USA
Listed on 2026-03-02
Listing for:
MTM
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading contact center services provider is seeking an individual to oversee the performance of digital agents in Menasha, Wisconsin. The role involves ensuring alignment with service standards, monitoring interactions, and suggesting improvements. Ideal candidates will have at least 2 years of experience in a customer service or contact center role, along with analytical skills to identify trends. A high school diploma is required, and a Bachelor's degree is preferred.
Competitive salary and benefits available.
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