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Hybrid Member Experience Specialist – Health Plan

Job in Menasha, Winnebago County, Wisconsin, 54952, USA
Listing for: Network Health Administrative Services, LLC
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Member Experience Specialist – Health Plan Support

Network Health Administrative Services, LLC is seeking a Member Experience Representative dedicated to exceptional customer service. This role involves responding to inquiries and ensuring timely information delivery. Candidates must reside in Wisconsin and can work remotely or in an office setting.

Applicants should have at least a high school diploma, with preference for those with customer service experience. Key responsibilities include resolving member issues, documenting interactions, and educating members about available benefits.

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