Automation Services Leader

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.

This position is responsible for developing and supporting processes and team members supporting automation and process control systems projects including new installations, modification, and customer support. Activities are heavily focused on-site at customer facilities.

The Automation Service Leader is responsible for customer support. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite.

Education:

Associate degree in Automated Manufacturing, Electromechanical Technology, EET or

Experience:

Entry level – 6 years. Experience with robotics is preferred. Valid state driver’s license and satisfactory driving record is required.

Travel: 25-50%

Work Schedule:

This position works between the hours of 6 AM and 6 PM, Monday
- Friday. Schedule may vary and can include, but is not limited to: nights, weekends, and holidays.

• Assists with technical guidance to ICIAN and FSR Team member to ensure that construction activities comply with industry standards and project requirements.
• Interfaces with owners and subcontractors to perform project checkout and start-up activities assuring the completed project meets performance requirements.
• Provides effective customer training as needed
• Assists ICIAN and FSR team member project warranty issues and customer service needs (service calls).
• Assists with calibration and configuration of instruments and devices
• Provides assistance with remote troubleshooting support for PLC/HMI/SCADA systems hardware and software on an on-call basis
• Able to work independently, assesses and troubleshoots service needs under stressful conditions, i.e., machine down and customer losing money
• Provides input to team brainstorming activities to contribute to solutions or options. Thinks outside the box and willing to share ideas
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.