Asset Administrator

Overview

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And – as “one of the Healthiest 100 Workplaces in America” – is focused on the mind/body/soul of team members through our Culture of Care.

• Functional/Technical Skills (IT Focus)
  • IT Asset Procurement:
    Prepares and executes purchase orders for IT hardware (laptops, monitors, mobile devices, networking gear) and software subscriptions.
  • Technical Specifications:
    Works with BT stakeholders to establish clear bills of materials with appropriate technical specifications for requested items.
  • License & Subscription Support:
    Assists in tracking software renewal dates, seat counts, and maintenance agreements to ensure continuous service.
  • Customer Service:
    Consistently demonstrates exceptional customer service skills to FTI team members and external technology partners.
  • Calculations & Costing:
    Performs calculations to compare the costs of alternative hardware options or different licensing models (e.g., perpetual vs. subscription).
  • Expediting:
    Proactively monitors and expedites supplier shipments, deliveries, and pickups to meet internal project deadlines.
  • Training Application:
    Actively applies procurement training and IT industry knowledge to daily work tasks.
• Service Now / ITAM Process Execution
  • Request intake & tracking:
    Uses Service Now to receive purchase requests, validate required details (cost center, ship-to, standards), and maintain end-to-end status visibility.
  • Order documentation:
    Attaches quotes, POs, order confirmations, and tracking details in Service Now to ensure transparency and auditability.
  • Receiving confirmation & exceptions:
    Updates receipt status and documents discrepancies (missing/damaged/backordered items) to support resolution and accurate inventory.
  • Asset record handoff support:
    Ensures purchase/receiving details are captured so asset records can be created/updated accurately (tag/assignment/location) in partnership with ITAM.
  • Metrics & reporting:
    Supports operational dashboards by maintaining clean, timely data for cycle time, aging orders, and exception volumes.
• Negotiating
  • Quote Acquisition:
    Negotiates and obtains quotes for IT materials, software packages, and hardware leases.
  • Data Support:
    Prepares preliminary data analysis (price comparisons, lead-time tracking) to support negotiation preparation led by senior staff.
  • Vendor Representation:
    Represents the procurement function to IT Operations and external Value-Added Resellers (VARs).
  • Trust Building:
    Earns the trust of internal team members and external partners through transparent, consistent communication.
• Conflict Management
  • Communication:
    Proactively communicates delays, backorders, or pricing changes to the appropriate BT stakeholders and team members.
  • Issue Resolution:
    Assists in resolving material or supplier issues that pose potential risks to BT timelines.
  • Escalation:
    Identifies complex issues and escalates them appropriately to management.
  • Situational Awareness:
    Demonstrates the ability to read nonverbal communication and adjust communication styles to preserve professional relationships.
• Problem Solving
  • Resourcefulness:
    Knows where to find information regarding IT stock levels and when to ask for technical clarification.
  • Analytical Thinking:
    Uses data and analytics instead of personal bias to recommend hardware or software sources.
  • Continuous Improvement:
    Applies basic continuous improvement concepts to overcome obstacles in order processing.
  • Rationalization:
    Clearly explains the thought process behind purchasing decisions to stakeholders.
• Process Management
  • Task Proficiency:
    Performs procurement tasks within established departmental processes and guidelines.
  • Metric Adherence:
    Utilizes team metrics to ensure adherence to established speed and accuracy standards.
  • Process Feedback:
    Assists in identifying opportunities to improve existing IT procurement workflows.
• Organizational Agility
  • Collaboration:
    
    Demonstrates approachability and the…