Business Analyst

NOTE:

This is a 12-month contract with the strong potential to turn into a full-time, permanent role. Candidates must be able to work in the US without sponsorship needed now or in the future. The client is also saying candidates must have previous Business Analyst experience in manufacturing and leading large, cross‑functional projects using an ERP.

We are seeking a Business Analyst for our client partner. This role provides support to business technology managers, business partners, project analysts, resources, and external resources to understand and achieve business objectives for the ERP implementation and support. They may also participate in meetings with stakeholders, documenting needs & business processes, and uncovering opportunities for continuous improvement. Attention to detail, organization, facilitation, communication, business process improvement, and self‑initiative are key skills for this role.

• Education:
  
  Associate or Bachelor's Degree in Information Technology or Business required; or relevant experience.
• Experience:
  
  3-5 years of related experience.

• Relationship and Communication Management
  • Develops and maintains a productive working relationship with BT Business Partners, Project Analysts, business owners, project sponsors, vendors, and key clients.
  • Aids in developing business cases/justification by performing research and collecting data.
• Requirements Management
  • Uses standard templates and methods, collects, analyzes, develops, and documents the business requirements.
  • Assists project managers in managing project scope, maintaining visibility to status and mitigating risks or issues.
  • Helps alleviate blockers within projects.
  • Backs up the project manager, when necessary, by leading project meetings and portfolio reporting status of assigned projects.
• Problem Solving and Analysis
  • Facilitates gathering of information required to determine level of effort for estimating cost, scope, timeline, process, and resources needed for project completion.
  • Creates as-is and future state documentation.
  • Performs troubleshooting to understand problems and create a recommendation for a resolution. Ensures project, technical and business requirements, functional and non-functional, are identified, recorded and achieved throughout project execution.
  • May aide the project manager in resolving conflicts in priorities, tasks, dependencies for the project team. Identifies other potential project predecessors or impacts and options to mitigate risk or complexities.
• Testing
  • Supports development of test cases to ensure requirements are met. Supports testing as needed before user acceptance activities.
  • Supports user acceptance testing liaising with the technical team members on issues identified. Manages issue resolution.
• ERP System Implementation and Support
  • Supports the implementation of the ERP system.
  • Manages Enhancement Backlog.
  • Manages & Supports backlog of support tickets.

• ERP Implementation or Large Project Experience.
• Finance, Supply Chain, or Manufacturing Support Experience.
• Performs other related duties as required and assigned.