Deli Clerk
Listed on 2026-02-04
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Support, General Retail
Menasha
Part-Time
ABOUT FESTIVAL FOODSWe are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value.
We operate +40 full-service supermarkets across the state of Wisconsin.
Job Title:
Deli Clerk (Part Time), Evenings
Reports To:
Deli Manager
Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.
What You’ll Do- Provide Helpful Service:
Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. - Guest Assistance:
Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone. - Order Fulfillment:
Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality. - Customer Service:
Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience. - Quality Control:
Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards. - Inventory Management:
Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more. - Food Safety:
Lead by example in maintaining food safety logs and adhering to all safety standards. - Efficiency:
Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily. - Honor Commitments:
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. - Support the Team:
Other duties as assigned.
- Customer Focus:
Ability to deal tactfully and effectively with guests and all personnel. - Communication
Skills:
Good oral and written communication skills. - Effective Problem‑Solving:
Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members. - Safety Awareness:
Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers. - Food Knowledge:
Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
- Lifting up to 50 pounds on an occasional basis.
- Full range of upper body motion.
- Ability to work at a fast pace.
- May be exposed to extreme temperatures.
The Deli Clerk is a position with a flexible work schedule that includes weekdays, weekends, and holidays.
Why Join Us?By joining our deli team, you will become part of a community that values quality, collaboration, and exceptional food service in a fast‑paced environment, with restaurant‑like cooking quality. We offer weekly pay, opportunities for career growth, and a supportive work environment.
If you’re ready to share your passion for food preparation and contribute to a delightful dining experience for our grocery store guests, we’d love to hear from you. Apply today and help us create delicious meals in our deli!
WHY YOU'LL LOVE IT HERE- Associate Discount:
Enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household. - Weekly Pay & Premium Pay:
Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays. - Two‑Week Advanced Scheduling:
Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility. - Vision & Dental Insurance:
Part‑time and full‑time associates are eligible for vision insurance and two…
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