Online Shopper; Part-Time

Location

1355 Oneida St, Menasha, WI 54952

Part-Time

Festival Foods is a Wisconsin grocer committed to giving back and providing guests with exceptional service and value. We operate over 40 full‑service supermarkets across the state.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join Our Festival Foods Team as an Online Personal Shopper!

Looking for a flexible and engaging role in retail? As an Online Personal Shopper, you’ll play a key part in ensuring our guests receive the freshest, highest‑quality groceries—picked with care and ready for pickup. If you enjoy working independently and making someone’s day a little easier, this is the role for you!

As an Online Shopper at Festival Foods for our Click N Go experience, you’ll:

• Carefully select products for online grocery guests, following notes and preferences to ensure satisfaction.
• Organize and stage orders efficiently, keeping quality and freshness top of mind.
• Offer thoughtful substitutions when needed and communicate updates to guests.
• Greet guests with a smile, retrieve and load their orders, and provide top‑tier service.
• Maintain a clean and organized online grocery area.
• Assist guests with inquiries, both in‑store and online.
• Support your team by jumping in to additional roles as needed after fulfilling orders.
• Maintain regular, timely attendance in compliance with the schedule, and provide adequate notice for any absences.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired qualifications:

• Strong attention to detail and ability to work independently.
• A friendly and helpful attitude—guest service is at the heart of what we do!
• Computer skills and ability to navigate online ordering platforms.
• Ability to adapt to changing tasks throughout the shift.
• A valid liquor license (or willingness to obtain one).

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Must work in hot and cold environments.
• Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
• Ability to bend, kneel, and stand for extended periods of time.
• Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials.

The Online Shopper is a part‑time position (less than 28 hours per week). The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

This part‑time Online Personal Shopper role offers a dynamic work environment where no two days are the same. Whether you’re picking the perfect products, assisting guests, or ensuring smooth online order fulfillment, you’ll be an essential part of our retail team. Ready to make shopping easier and more enjoyable for our guests? Apply today!

• Associate Discount: 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part‑time associates receive a $1 premium per hour on Sundays and select holidays. Full‑time associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling: Schedules are provided two weeks in advance for greater predictability and flexibility.
• Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and have two dental coverage options.
• Support: Associates receive support for overall well‑being: 3 weeks paid parental leave, a fitness reimbursement program, an Employee Assistance Program, and LEAPCare coaches.
• Save for Your Future: 401(k) plan with an annual discretionary match to help you reach your savings goals.
• Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced, and service‑oriented associates. An inclusive environment for teammates of all backgrounds strengthens our ability to serve guests and communities.