Fresh Cut Night Lead

ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join the Festival Foods team as a Fresh Cut Night Lead!

Job Title:
Fresh Cut Night Lead, 18+

Reports To:
Fresh Cut Manger

Lead the fresh-cut produce night shift team, ensuring top-quality service and fresh products for our guests!

As a Fresh Cut Night Lead, you'll help provide our guests with fresh, ready-to-eat produce by overseeing the production and replenishment of fresh cut items during the evening/night shift. This role is essential in maintaining top-quality standards, managing stock levels, and ensuring excellent guest service. If you have experience in retail stocking, produce associate roles, or leading teams, this is a great opportunity to make an impact on the guest experience!

As a Fresh Cut Night Lead, your responsibilities will include:

• Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Lead the Team: Oversee daily operations of the Fresh Cut department and provide direction in the absence of the manager.
• Train and Coach: Help train new associates and offer guidance to current team members.
• Maintain Stock Levels: Ensure fresh cut products are consistently replenished and priced accurately.
• Offer Assistance: Assist guests with product inquiries, special requests, and concerns.
• Monitor Standards: Ensure cleanliness, safety, and quality standards are maintained at all times.
• Collaborate Across Teams: Work closely with other departments to meet guest needs and achieve department goals.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team: Other duties as assigned

To succeed as a Fresh Cut Night Lead, you should have:

• Leadership skills and the ability to effectively manage a team.
• Experience in retail food, stocking, or produce associate, or similar roles.
• Strong communication skills for working in a diverse team.
• Understanding of food safety and the ability to apply safety training on the job.
• Ability to make quick, effective decisions in a fast-paced environment.

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time.
• Lifting up to 50 pounds on an occasional basis.
• Occasional exposure to extreme temperatures.

As a Fresh Cut Night Lead, you'll have the opportunity to lead a dedicated team while ensuring fresh produce is ready for our guests. If you’re passionate about produce, stocking, and providing exceptional guest service in a dynamic retail environment, this role offers a great opportunity!

WHY YOU'LL LOVE IT HERE: