Fleet Incident and Safety Specialist

The Fleet Incident & Safety Specialist is a critical fleet operations role responsible for managing all vehicle incidents and leading enterprise fleet safety programs to reduce risk, costs, and preventable events. This position serves as the primary point of contact for vehicle incidents involving company‑owned, leased, and rented vehicles used for business. It ensures incidents are handled promptly, consistently, and in compliance with company policies and insurance requirements.

• Education:
  
  Bachelor’s degree in Business, Safety, Risk Management, or a related field (preferred).
• Experience:
  
  Prior experience in fleet management, safety, transportation, or risk‑related roles (preferred). Strong knowledge of fleet operations, vehicle incidents, and safety programs.
• Experience working with insurance claims and risk management processes or an equivalent combination of education and experience may be considered.
• Travel: up to 10% of the time.
• Work schedule:
  
  7am–4pm, Monday through Friday.

• Serve as the primary owner of the fleet vehicle incident process, ensuring timely reporting, documentation, communication, and resolution.
• Act as the main point of contact for drivers, internal stakeholders, and external partners during vehicle incidents.
• Coordinate closely with Risk Management, insurance providers, and repair vendors to support claims handling and cost control.
• Monitor vehicle repair and recovery timelines to minimize downtime and maintain operational readiness.
• Analyze incident, claims, repair, and telematics data to identify trends, root causes, and high‑risk behaviors.
• Develop and implement fleet safety programs, training initiatives, and corrective actions based on data and risk exposure.
• Administer tiered driver training, remedial coaching, and defensive driving programs aligned with incident history and performance.
• Maintain fleet safety policies, procedures, and training materials to ensure clarity and consistency.
• Manage and support the Fleet Safe Driving System, aligning telematics data with driver coaching and accountability.
• Prepare routine safety, incident, and cost reports for leadership review.
• Support the organization’s Drive to Zero initiative through education, communication, and engagement.
• Provide secondary operational support to fleet compliance, vehicle maintenance, and upfit coordination during incidents or high‑volume periods.
• Ensure all work is completed in compliance with company policies, safety standards, and regulatory requirements.
• Analyze data, identify trends, and make actionable recommendations.
• Communicate effectively and manage sensitive situations with professionalism and discretion.
• Proficiency with fleet telematics and fleet management systems preferred.
• Perform other related duties as required and assigned.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.