Medicaid Collections Coordinator

AtDungarvin, we are more than a provider of support services;we’rea mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976,we’vebeen dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful:respecting and responding to the choices of people in need of supports.

This mission guides everything we do;from creating individualized service plans to building strong partnerships with families, teams, and communities.

As aDungarvinemployee,you’llbe at the heart of that mission.

You’llhelp people live meaningful lives on their ownterms;supporting their goals, honoring their choices, and empowering their independence.

With services nationwide, our team is united by a shared commitment to making a real difference;one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER
:

• Team Culture:
  
  Friendly, supportive, and solution-focused;where teammates lift each other up and get things done together.
• Work Schedule:
  
  Typically, 8 AM –4:30PM CST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones.
• Retirement Plan:401 K plan with employer match after one year of service.
• Time Away:
  
  PTO that increases with tenure, PTO donation options, and paid sick leave
• Insurance &Health:
  
  Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid life insurance.
• Employee Perks:
  
  National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck(get 50% of your pay before payday)
• Job Mobility:
  
  Dungarvinsmulti-state footprint allows internal job mobility nationwide.

As a
Medicaid Collections Coordinator
,you’llbe at the heart of our revenue operations, supporting Minnesota programs across the full revenue cycle. From billing and cash application to accounts receivable follow-up and Medicaid denial resolution, your work ensuresaccuraterevenue reporting,timely collections, and compliance with both payer and state regulations.

You’llplay a critical role in monthly close processes, reconciliations, andmaintainingthe integrity of financial records across multiple systems;including our exciting new Workday platform.

WHAT YOU’LL DO

• Accounts Receivable & Collections:
  
  Run aging reports, research outstanding claims, review remits, apply cash manually, resolve denials, handle rebilling, andassistwith appeals to keep collectionsaccurateandtimely.
• Denials, Payer Research & Revenue Integrity:
  
  Analyze payer regulations, determine appropriate actions, escalate risks, manage revenue adjustments, reconcile accounts, support monthly close reporting, and recommend write-offs when necessary.
• Collaboration, Communication & Audit Support:
  
  Partner closely with Medicaid billing specialists, finance, operations, and external agencies to resolve issues, communicate denial causes and corrective actions, manage high-volume shared inboxes, support audits, andmaintainaccuratefinancial records across multiple states.

MUST HAVE:

• Education:
  
  High school diploma or GED required.
• Experience:
  
  Minimum of 5 years of directly related experience, OR a combination of 2 years of related education and 2 years of relevant experience.
• Accounts Receivable & Collections:
  
  Experience managing aging reports, cash application, and denial resolution accurately.
• Financial Analysis & Reconciliation:
  
  Skilled inidentifyingdiscrepancies, preparing journal entries, and reconciling accounts.
• Microsoft 365 & Excel Expertise:
  
  Proficient in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint. Able to manage data, run reports, use pivot tables and formulas, andleveragethese tools to track collections, analyze accounts, and collaborate effectively.
• Accounting & Financial Systems Expertise:
  Proficient in Microsoft Great Plains (Dynamics GP), Microsoft Dynamics 365,Sage,Peach Treeand Workday.
• Strong 10-Key & Data Accuracy:
  
  Fast,accurate numeric entry for billing, cash…