Senior Salesforce Administrator

Senior Salesforce Administrator

St. Paul, MN (Onsite)

$110-125k DOE

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

• Manage user access, roles, profiles, permission sets, and sharing rules in accordance with governance and security standards.
• Configure and maintain Salesforce objects, fields, page layouts, validation rules, and automation using Flow and other declarative tools, designing scalable solutions that align with established platform standards.
• Troubleshoot and resolve user issues and Salesforce Cases promptly, demonstrating curiosity and a strong investigative mindset to diagnose root causes and close a high volume of Cases efficiently.
• Serve as a technical escalation point for complex Salesforce issues, applying advanced problem-solving skills to identify and resolve system challenges.
• Participate in Agile delivery processes, including backlog refinement, sprint planning, and sprint reviews, contributing technical insight and helping ensure user stories are implemented effectively.
• Maintain accurate system documentation, metadata tracking, and configuration change logs to support transparency, governance, and long-term maintainability.
• Support testing, deployment, and post-release validation of new functionality, platform updates, and integrations as part of the Salesforce Software Development Life Cycle (SDLC).
• Partner with business stakeholders to translate requirements into effective Salesforce solutions that improve usability, operational efficiency, and system reliability.
• Provide mentorship and technical guidance to Salesforce Administrators, supporting knowledge sharing and configuration best practices across the team.
• Monitor system performance, recommend optimizations, and proactively identify opportunities to streamline automation, improve system stability, and enhance the user experience.
• Stay current with Salesforce platform releases and recommend features or enhancements that align with business needs and platform strategy.
• Other duties as assigned.

• 5–7 years of hands‑on Salesforce administration experience in a complex, enterprise Salesforce environment.
• Advanced proficiency designing declarative automation using Salesforce Flow, including record-triggered, screen, and scheduled flows, with strong experience configuring the Salesforce data model, security model, validation logic, and related platform capabilities.
• Strong knowledge of Sales Cloud, Service Cloud, and Salesforce Field Service, including configuration, optimization, and end‑user support in operational environments.
• Strong understanding of Salesforce platform architecture, including the data model, security model, automation design considerations, and platform limitations.
• Demonstrated ability to investigate and resolve complex system issues, applying strong troubleshooting and root‑cause analysis skills while maintaining clear documentation of solutions and system changes.
• Experience designing and implementing scalable Salesforce solutions in collaboration with cross‑functional teams including IT, Sales, Operations, Finance, and Business Process Management.
• Experience working within Agile delivery environments, including participation in backlog refinement, sprint planning, sprint reviews, and iterative release cycles using Scrum or Kanban frameworks.
• Familiarity with Salesforce release management and the Software Development Life Cycle (SDLC), including testing, deployment support, and post‑release validation in collaboration with Dev Ops teams.
• Strong communication skills with the ability to translate technical concepts into clear business language for stakeholders across the organization.
• Must have the ability to effectively read, write, and communicate in English with employees and customers.
• Must be able to communicate with all levels of the business.
• Salesforce Certified Platform Administrator certification, required.
• Salesforce Certified Platform Administrator II certification, preferred.
• Advanced Field Service Accredited Professional certification, preferred.
• Salesforce Certified Platform App Builder, preferred.
• Working knowledge of Salesforce Dev Ops tools (e.g., Gearset).
• Proficiency with Microsoft Office 365, Teams, and SharePoint for documentation and collaboration.

Versique is an equal‑opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.